Customer reviews from cafeappliances.com
Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
335
4 Stars
153
3 Stars
86
2 Stars
46
1 Star
47
76%of customers recommend this product.
(
421 out of
552)
Customer Reviews for Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
1
Bad refrigerator, good looks
on January 21, 2026
Posted by: Gru1
from Seattle, WA
Don't buy anything from this company. I have this model we bought in Nov 2024, the refrigerator stopped cooling in Sept 2025 within the 1 yr warranty and they kept sending multiple tech to fix it without any resolution over past many months. I kept asking for a replacement but they denied it every time. I'm so tired of this I ended up buying a new refrigerator from another brand. Imagine a company not honoring it's warranty and bothering the customer over so many months to live without a working fridge.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Diego, Cafe_Appliances, January 22, 2026
We are sorry to hear your experience with your refrigerator and we want to help. We see that you are currently working with one of our agents regarding your refrigerator, we recommend continuing working with us towards a resolution.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Refrigerator/freezer
on January 19, 2026
Posted by: SheShopping
from Flossmoor, Il
The refrigerator looks good and it gets very cold. The storage capacity is small for the refrigerator and freezer. In addition, the refrigerator makes a lot of different noises.
I would recommend this to a friend!
Response from cafeappliances.comBy Julia, Cafe, January 21, 2026
There are storage suggestions to help you customize the interior capacity starting on page 14 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--lBYRLXkl--/62895628ca614d46bbbd2975fcd88322cb49a523.pdf. Page 35 of the same manual provides detailed descriptions of normal operating noises. If this is not what you're experiencing, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe French Door refrigerator function and form
on December 23, 2025
Posted by: Northern lass
from Alaska
[This review was collected as part of a promotion.] Despite smaller capacity, my French door Cafe refrigerator after one year performs well consistently. I ordered brass door handles as an aesthetic upgrade. They lift the look from good design to great design with pizazz. Very happy with the Cafe line. Next on order is a Cafe slide-in range. Then a Cafe microwave. Thank you to GE for well-functioning appliances that look beautiful.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Sometimes the Exterior is the Draw
on December 8, 2025
Posted by: SRANJ
[This review was collected as part of a promotion.] Exterior finish and color are great as is its overall design, depth and performance. We are not fans of a stainless finish and this was a great alternative.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Fits our needs
on December 2, 2025
Posted by: Cafe40north
from Maine
[This review was collected as part of a promotion.] Only have it installed for not quite 30 days, works extremely well. The real taste of quality will be in the years ahead.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Temperature Issue
on November 10, 2025
Posted by: Anna5550
[This review was collected as part of a promotion.] I have raised the temperature in the refrigerator portion and it is still cold. Food is freezing . Will be reaching out for a service call.
Response from cafeappliances.comBy Julia, Cafe, November 11, 2025
We'd like to help you improve this issue with your refrigerator. Page 38 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--lBYRLXkl--/62895628ca614d46bbbd2975fcd88322cb49a523.pdf) provides some helpful troubleshooting tips in the "Food freezing in the refrigerator" section. If these tips don't resolve the issue, please reach out to our Bodewell team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Aesthetically perfect, but...
on November 7, 2025
Posted by: Jsnj
from New Jersey baby, and you're not
This refrigerator is beautiful. I love the color. The handles add elegance. Most importantly it's beyond easy to keep clean - there are no fingerprints or smudges like stainless. But it holds less food than my last (significantly less expensive) refrigerator. The shelves and drawers are too shallow to put away groceries without playing tetris to make everything fit. But the door storage is more than sufficient. Great for people who love condiments, but not food. It also makes a lot of noise. Not for very long, but very frequently.
I would recommend this to a friend!
Response from cafeappliances.comBy Julia, Cafe, November 11, 2025
We're sorry to hear you're not entirely satisfied with the design of the interior of this refrigerator. We will be sure to share your feedback with the proper teams for further review. Page 35 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--lBYRLXkl--/62895628ca614d46bbbd2975fcd88322cb49a523.pdf) provides detailed descriptions of normal operating sounds. If this is not what you're experiencing, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Freezer space very limited.
on November 6, 2025
Posted by: Cold
from New Jersey
[This review was collected as part of a promotion.] Most of freezer is taken up with ice cube tray. Very limited storage space for freezer items. Refrigerator section configuration good due to moveable shelving.
I would recommend this to a friend!
Response from cafeappliances.comBy Cafe Appliances, November 7, 2025
Your feedback is important to us, and we will pass your comments on about the ice bucket in the freezer space to our product teams so they can review further.
Written by a customer while visiting cafeappliances.com