Customer reviews from cafeappliances.com
Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(662 Reviews)
Rating breakdown 662 reviews
5 Stars
334
4 Stars
153
3 Stars
85
2 Stars
45
1 Star
45
77%of customers recommend this product.
(
420 out of
549)
Customer Reviews for Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
3
Small freezer
on March 1, 2023
Posted by: Momof3girls
from Bend,OR
Product is nice. If you have a large family there is no space in the freezer.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, March 6, 2023
Hello,
We’re glad to hear that you think your new fridge is nice, but we’re sorry that the interior space is not as ample as you expected. We know storage space is important, and not having enough of it can be incredibly frustrating. We take your feedback seriously and we will work hard in the future to give our refrigerators and freezers more space so that storage isn’t an issue. We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@Café
We’re glad to hear that you think your new fridge is nice, but we’re sorry that the interior space is not as ample as you expected. We know storage space is important, and not having enough of it can be incredibly frustrating. We take your feedback seriously and we will work hard in the future to give our refrigerators and freezers more space so that storage isn’t an issue. We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything you may need. Best regards. -MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Factory quality control lacking
on March 2, 2023
Posted by: PFranJ
from Massachusetts
The GE cafe refrigerator I have was the 4th refrigerator delivered to my home in 3 weeks The first two were foreign made and arrived not working. I decided to spend a bit more and buy an American tried and true brand, GE. The first GE frosted up the 1st night because the freezer door’s seal did not align with the fridge frame so it ran continuously. When the appliance store delivered the second one, it too had the same issue. There was a gap between the top of the freezer door and the frame. The owner of the appliance store was called again and when he investigated found 4 screws missing on the freezer door in both refrigerators. The appliance store harvested the needed screws from the floor model at the store . Since then it is performing well and I would recommend if you have space issues as I do. The freezer is smaller than I had hoped but that would be my only con.
I would recommend this to a friend!
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, March 6, 2023
Hello,
We’re so sorry to hear that you had such a negative experience with getting a new refrigerator. We know it’s frustrating when an appliance doesn’t work as you expect, but it can be even worse when it’s something you rely on often like a fridge. We take your feedback seriously and we will work hard to prevent issues like this from occurring in the future. Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@Café
We’re so sorry to hear that you had such a negative experience with getting a new refrigerator. We know it’s frustrating when an appliance doesn’t work as you expect, but it can be even worse when it’s something you rely on often like a fridge. We take your feedback seriously and we will work hard to prevent issues like this from occurring in the future. Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe fridge
on March 9, 2023
Posted by: moabhill
from Utah
Glad we spent the extra money for a Cafe. Delivered to home, packaging was outstanding , delivered in perfect condition. Like the updated design that jug of milk stores in door. Replaced a 25 yr old fridge, hoping this lasts as long.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great looking fridge
on March 28, 2023
Posted by: Martha foss
from Scottsdale AZ
I love this Refrigerator I love how it looks. It made ICE right out of the gate and it’s easy to access everything inside.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
A little overpriced for the size
on April 15, 2023
Posted by: Tcdoll
from Fargo, nd
It's much smaller inside than what I thought it would be. It replaced a 19 cubic foot , with freezer on top. The freezer on the bottom of this one is also much much smaller than the one it replaced! I like the French doors on top, but do not like the freezer at all! It just doesn't hold much at all.
Response from cafeappliances.comBy Tierra@Café , GE Appliances, April 17, 2023
Hi there,
We appreciate you taking the time to leave this review. Congratulations on your new fridge! And thank you so much for choosing Café Appliances for your home. We can certainly understand how exciting it is to get a new appliance and though the freezer space of this unit may not be as spacious, we sincerely hope that you will enjoy all the other great features that this model offers.
Thanks again and have a wonderful day. - Tierra@Café
We appreciate you taking the time to leave this review. Congratulations on your new fridge! And thank you so much for choosing Café Appliances for your home. We can certainly understand how exciting it is to get a new appliance and though the freezer space of this unit may not be as spacious, we sincerely hope that you will enjoy all the other great features that this model offers.
Thanks again and have a wonderful day. - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Quit completely after 9 months
on July 12, 2023
Posted by: Robin S
from Columbus, Ohio
I was so excited to get this fridge after waiting for it for 5 months. Started freezing fresh food and ice build up in the freezer. Then a total fridge failure. First frozen food then next day fresh food. Only used 9 months.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra@Café , GE Appliances, July 13, 2023
Hi there,
Thank you so much for taking the time to post this review. We're so very sorry that your new refrigerator stopped working. We certainly understand how disruptive something like this can be and we appreciate you letting us know. We do see that a service appointment has been scheduled and we're confident that a Café technician will resolve the issue. Your feedback is extremely important to us when it comes to our appliances. It ensures that our Product Design Teams are aware of any flaws or imperfections, so that we can improve the overall performance and convenience it provides.
Please let us know if there is anything else we can assist with. - Tierra@Café
Thank you so much for taking the time to post this review. We're so very sorry that your new refrigerator stopped working. We certainly understand how disruptive something like this can be and we appreciate you letting us know. We do see that a service appointment has been scheduled and we're confident that a Café technician will resolve the issue. Your feedback is extremely important to us when it comes to our appliances. It ensures that our Product Design Teams are aware of any flaws or imperfections, so that we can improve the overall performance and convenience it provides.
Please let us know if there is anything else we can assist with. - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Classy, goes well with a historic look home
on August 18, 2023
Posted by: Hist
from NA
Well designed and surprisingly roomy for this style
I would recommend this to a friend!
Response from cafeappliances.comBy Tierra@Café , GE Appliances, August 24, 2023
Hey there,
Thank you so much for taking the time to post this review. We're so glad to hear that you're pleased with your new refrigerator. We agree that it has a very classy look about it! And with all the features, we're confident that you will enjoy it for many years to come!
Best wishes! - Tierra@Café
Thank you so much for taking the time to post this review. We're so glad to hear that you're pleased with your new refrigerator. We agree that it has a very classy look about it! And with all the features, we're confident that you will enjoy it for many years to come!
Best wishes! - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Warning needed for temperature setting
on August 27, 2023
Posted by: AbrN
Thermostat is not calibrated correctly. Our veggies got frost bite and ruined in the first few days. We called our sales guy and he confirmed that temperature should be set higher then recommended. We got couple of thermometers, placed them on different levels and drawers to determine the right setting
Written by a customer while visiting cafeappliances.com