Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
328
4 Stars
150
3 Stars
82
2 Stars
44
1 Star
42
77%of customers recommend this product.
(
413 out of
538)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
2
Just okay
on February 9, 2021
Posted by: Nancy F
from Portland, Oregon
We’ve had our refrigerator for a month now. I really like the color and appearance. We needed this model to fit in a smaller space. It is not very roomy. If we didn’t have a freezer in the garage, we would be in trouble. The fruit and vegetable bins do not hold enough for two people. Lastly I’m most disappointed about how loud it is when the fan is running. I had no idea. It is a very loud buzz.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 10, 2021
Hello Nancy F- Thank you for taking the time to share your review. This is a really nice model and we are happy to hear you like the Matte Black finish. Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Please see page 31 in your manual for normal sounds. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211.pdf If this doesn't help explain what you are hearing, we recommend recording the sounds and taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. If you have any questions, please reach out to us and let us know. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
LOVE this fridge
on February 9, 2021
Posted by: mattandduke
from College Station, TX
I purchased this fridge back in November and I absolutely love it! The only thing I would change is the water dispenser? Having to use 2 hands to fill up your cup with water can be a pain sometimes.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 11, 2021
Hello mattandduke- Thank you for taking the time to share your review. We are so pleased to hear that you are loving your new refrigerator. We appreciate your feedback regarding the internal water dispenser and will be sure to share this with our engineering and design teams. Thank you! Joyce@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
So far so good!
on February 15, 2021
Posted by: Rydells
from Astoria, NY
Very happy with this purchase, and already received many compliments on what a great looking fridge. The matte black is a perfect touch. We are having some trouble with getting the ice maker to work right now, but hopefully it's just a simple thing we need to do to get it working properly.
I would recommend this to a friend!
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 16, 2021
Hi Rydells - Thank you for taking the time to post a review on your new Cafe refrigerator. The matte black is stunning and makes quite a statement. We are sorry to hear you are having difficulty with your icemaker. Please review Page 16 of the Owner's Manual to ensure the icemaker is turned on:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211-1.pdf
If the icemaker is turned on and you are not having issues using the internal water dispenser, we would recommend having service check the unit under the manufacturer's warranty. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule a service appointment. We wish you all the best! Vikki@Cafe
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211-1.pdf
If the icemaker is turned on and you are not having issues using the internal water dispenser, we would recommend having service check the unit under the manufacturer's warranty. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule a service appointment. We wish you all the best! Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
love the filtered water to drink and ice maker
on February 15, 2021
Posted by: TerryC
from Wilmington, NC
It matches all the the other CAFE products like our range, microwave, and super quiet dishwasher that are all GE Cafe brand products!
I would recommend this to a friend!
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 16, 2021
Hi TerryC - We are thrilled to hear you purchased a new Cafe refrigerator to match all of your other Cafe kitchen appliances including your quiet Cafe dishwasher. We can certainly understand your enjoyment of the filtered water and ice. Thank you for sharing your feedback! Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Quiet/Efficient
on February 18, 2021
Posted by: CAROLINA
from NY
Happy and plenty of space, My wife did a video on her u tube channel, of how much she likes it! we also have the stove too!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Not all liked the satin white
on February 24, 2021
Posted by: Bob33
from Eugene Oregon
Kick donkey ! Works as stated .. perfect size now childless.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , February 25, 2021
Hello Bob33- Thank you for your review. We are happy to hear this refrigerator is the perfect size and that it is working for your needs. Please let us know if you have questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
It’s ok
on February 25, 2021
Posted by: Lauren reeve
I like the clean look of it but the inside drawers are small and I hate how small the freezer is.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 26, 2021
Hello Lauren reeve- Thank you for taking the time to share your review. This is a beautiful refrigerator and we appreciate your feedback. Please let us know if you have any questions in the future. We are here to help! Joyce@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Love this fridge!
on February 25, 2021
Posted by: schooner girl
from Hudson Valley, New York
I am extremely happy with the size, the shape, the interior, the freezer area, but especially the lighting with this refrigerator. It's exactly what I was hoping for to fit in my very small kitchen. One flaw, it can be noisy. When it turns on, I can't figure out what is making all those different sounds. I have a call in to the service people to come and make sure nothing has gone haywire in the first two weeks, but I suspect that's just the way it operates. Other than that, it's a fabulous fridge. I hope it lasts forever.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , February 26, 2021
Hello schooner girl- We appreciate you taking the time to share your review. We are so happy to hear this refrigerator is meeting your needs and it working well for you in your space. This is a beautiful refrigerator and we really appreciate your feedback regarding the noise level. We are happy to assist you. Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Please see page 31 in your manual for normal sounds. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211.pdf
This link will also explain some of the different sounds you may hear: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the above doesn't help, we recommend recording your refrigerator and then calling GE Consumer Service at 1-800-432-2737. Please let us know if you have any questions in the future. We are always happy to help! Joyce@Cafe
This link will also explain some of the different sounds you may hear: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the above doesn't help, we recommend recording your refrigerator and then calling GE Consumer Service at 1-800-432-2737. Please let us know if you have any questions in the future. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com