Customer reviews from cafeappliances.com
Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(623 Reviews)
Rating breakdown 623 reviews
5 Stars
317
4 Stars
147
3 Stars
79
2 Stars
41
1 Star
39
77%of customers recommend this product.
(
401 out of
524)
Customer Reviews for Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
4
Three doors
on March 10, 2021
Posted by: Dolores
from Detroit Michigan
Took almost 5 months to receive and it has a big scratch on one of the door. Also not deep.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 11, 2021
Hello Dolores- Thanks for taking the time to share your review. We apologize for the delay in receiving your new refrigerator and are so sorry that it arrived with a scratch. If further assistance is needed, please visit the following link and scroll down to the email contact form:
https://www.cafeappliances.com/support/contact-us
We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@Cafe
https://www.cafeappliances.com/support/contact-us
We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. We appreciate your feedback and look forward to assisting you further. Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Crisp Design - Inside and Out
on March 10, 2021
Posted by: EIIR
from Northern California
For continuing your sleek lines in your kitchen, you cannot beat the cafè counter-depth design. There is an overwhelming amount of interior door storage space, and clever mats to ensure any spills are quickly and easily removed. A terrific addition to any kitchen where form is appreciated as much as function.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 11, 2021
Hello EIIR- We appreciate you taking the time to share your review. We are so glad to hear you are loving the spacious, lighted interior and features. We appreciate your feedback. Please reach out to our GE Answer Center at 1-800-626-2000 if you have any questions in the future. We are happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great fridge!
on March 14, 2021
Posted by: EVAFER
from New York
So happy with my fridge! Small freezer but happy with it!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Pull out freezer draw.
on March 17, 2021
Posted by: BigJess
from MD
Bought this about a month ago-good overall purchase!
Ice maker is fantastic-never low on cubes!
Ice maker is fantastic-never low on cubes!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliance, March 18, 2021
Hello- We appreciate you taking the time to share your review. This is a beautiful refrigerator and we are so pleased to hear that you are enjoying it. We are glad that this new refrigerator is meeting your needs. Please let us know if you have any questions in the future. We are here to help! Joyce@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Gorgeous and really quiet!
on March 17, 2021
Posted by: JandK
from Missoula, MT
We have had this refrigerator for about a month. It is really quiet and does an amazing job keeping items at just the right temperature. Aside from the great functionality, the fridge is absolutely beautiful. We recently remodeled our kitchen and iit iis the focal point. Everyone that comes over loves it. We bought the 18.6 sq ft (smaller model) and the freezer space is slightly smaller than the last fridge we had (21 sq ft) but we knew this going in and have adjusted to the size. All-in-all we are very pleased with the product.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 19, 2021
Hello- Thank you for taking the time to share your review. Congratulations on your remodel, that is very exciting! We are so glad to hear that you are receiving lots of compliments and pleased to hear that your refrigerator is working well for you and your family. We are so thrilled to hear that you and your family are happy with your purchase. Have a great day! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Small and expensive for a little bit of style.
on March 18, 2021
Posted by: Kbutter
from Connecticut
This refrigerator looks great. However, for almost $1000 dollars more than comparable refrigerators I’m not sure the good looks are worth it.
1. It’s small. This is the first counter depth fridge. I would never buy another one. It’s to small.
2. The water dispenser inside looks good but is pretty useless. The water isn’t even cold!! So you have to open your fridge letting the cold air out to get room temperature water. It is filtered water but not worth the effort. It’s basically filtered tap water.
3. We had to wait 8 months for this fridge. I know it was due to the pandemic, but waiting that long for a good looking fridge that is more expensive, too small and has useless features that cheaper fridges have in superior ways was not worth it. Buy something else.
1. It’s small. This is the first counter depth fridge. I would never buy another one. It’s to small.
2. The water dispenser inside looks good but is pretty useless. The water isn’t even cold!! So you have to open your fridge letting the cold air out to get room temperature water. It is filtered water but not worth the effort. It’s basically filtered tap water.
3. We had to wait 8 months for this fridge. I know it was due to the pandemic, but waiting that long for a good looking fridge that is more expensive, too small and has useless features that cheaper fridges have in superior ways was not worth it. Buy something else.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 19, 2021
Hello- We appreciate you taking the time to share your review. We understand how frustrating it is when a new appliance doesn't meet your expectations. We apologize for the delay in receiving your new refrigerator and we truly appreciate your business and your patience. We are very sorry that you aren't finding that it is large enough.
Note: Bottom freezer and french door refrigerators have a water reservoir coil in the fresh food section that holds 12 - 24 oz. of water. The water is chilled and stored until it is needed. Since the reservoir is in the fresh food section, the water will not be ice-cold. Please let us know if you have questions in the future. We are here to help! Joyce@Cafe
Note: Bottom freezer and french door refrigerators have a water reservoir coil in the fresh food section that holds 12 - 24 oz. of water. The water is chilled and stored until it is needed. Since the reservoir is in the fresh food section, the water will not be ice-cold. Please let us know if you have questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Just ok
on March 22, 2021
Posted by: Michelle425
from Bellevue, WA
Super small freezer space. Quality is par with inexpensive fridges as the compartment drawers and freezer drawer are rickety and squeak. Exterior is visually appealing
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, March 24, 2021
Hello- We are very sorry to hear you feel this way. We can understand how frustrating it is when a new appliance doesn't meet your expectations. We want you to be happy with your purchase. If you feel that there is an issue, please take advantage of your warranty and reach out to
GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Elegant
on March 28, 2021
Posted by: Db2021
from Houston
It has been 3 months and overall, I am very pleased. These features are useful: Ability to move shelving, long produce drawer with movable divider, water dispenser inside, spacious door shelves with rubber protective mats and ice maker. Beautiful handles, match my cabinets. Items to consider updating water filter that removes total dissolved solids, a little more room in freezer, more options to change height of shelving, not fixed.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com