Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
324
4 Stars
149
3 Stars
79
2 Stars
42
1 Star
40
77%of customers recommend this product.
(
407 out of
531)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
4
Just what I needed
on December 28, 2020
Posted by: ShopperBee
from South Carolina
I got this refrigerator in Matte Black with Brushed Bronze handles - beautiful! I was concerned about going with a 33" French door refrigerator to replace a 36" side-by-side, but it actually has more room inside than the one replaced. The refrigerator is adjacent to a side wall and the door on that side opens straight out and allows the bin drawers to slide open, so I am able to use all areas of the refrigerator. At first the drawers were noisy, but with a little lubricant, they slide easily. It is well-lit and the temperature is constant - very cool and accurate. The fan motor is noisy when it is running - like a giant cat purring! The noise does not last very long - just until the internal temperature gets adjusted properly after leaving the door open to load groceries - normally about 15 minutes.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Awesome inside and out!
on January 3, 2021
Posted by: DenPot
from Greenville, SC
We bought this refrigerator along with an entire kitchen full of appliances in Cafe Matte White w/brass handles. Absolutely no regrets!!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Lovely!
on January 5, 2021
Posted by: Vero202
from Montréal
We love it! Very discreet water fountain, easy access to it- lovely white color!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent for our needs
on January 20, 2021
Posted by: JB53
from Cape
Have had it for only a few months and it is great, exactly what we wanted
I would recommend this to a friend!
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, February 17, 2021
Hi JB53, we're so glad to see you're enjoying your beautiful new refrigerator! Welcome to the Cafe Appliances family.
Guy@Cafe
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Nice outside but cheap inside
on January 20, 2021
Posted by: Susanv8
from Carrollton ga
I received this refrigerator after waiting several months. I was super excited. Though, I should have found a store that had a sample in the floor before purchasing. It’s really nice on the outside but extremely cheap on the inside. Drawers will not pull out smoothly. It’s a shame to say that Whirlpool is better on the inside than Cafe. Not worth what you pay
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, January 26, 2021
Hello Susanv8- We are so sorry to hear this. We can understand how frustrating it is when an appliance doesn't meet your expectations. This is a beautiful refrigerator and we want you to love it. Please take a look at page 10 in your manual to view how you can rearrange your shelves and bins. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211.pdf We appreciate your feedback and will be sure to share this with our engineering and design teams. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
wish it were bigger
on January 21, 2021
Posted by: sue2
from new york
Limited in space I had to get a 33 inch counter depth refrigerator. The freezer is very small and I have to keep some food in another freezer. The ice maker takes up 1/4 of the freezer space. I have it less than a month and the water and freezer still do not work. The plumber is coming back to check the connections. Although it is very quiet it makes a snoring noise when it is working.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, February 18, 2021
Hello sue2, your feedback is greatly appreciated and will help us make improvements down the road. We're wishing you the very best!
Guy@Cafe
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
big and beatiful
on January 23, 2021
Posted by: djoshc
from DC
Worth the wait! Its so big and beautiful I look forward to years of enjoyment.
I would recommend this to a friend!
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, February 17, 2021
Hello djoshc, we look forward to years of enjoyment for you as well. Welcome to the Cafe Appliances family!
Guy@Cafe
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good features. Questionable materials
on January 25, 2021
Posted by: KindaHappy
from Wauconda, IL
Upgraded to Cafe because internal shelves and bins were better quality than the GE line; ordered to match GE Profile stove but size needed not available in GE Profile line. Love most of the features - lots of space, bright, look, etc.; however it is not as quiet as my previous refrigerator. There are issues with door closings (especially with the left door really needs a push to close) but the manufacture knows this cause they added a door alarm to let you know. Wondering if this fridge is stainless steel or stainless steel look since magnets do stick to it; previous fridge was stainless steel and magnets did not - what did I pay for? One feature is that it is fingerprint smudge-proof, well this is true as long as you don't touch it.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, January 27, 2021
Hello KindaHappy-We appreciate you taking the time to share your review. This is a beautiful stainless steel model. Stainless steel can vary in its magnetism. Some stainless steel will not hold a magnet.
Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology.
The refrigerator doors will need to be manually closed, they won't close on their own. If you feel there is an issue with the left door, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. Thank you so much for your feedback, we will be sure to share this with our engineering and design teams. Thank you! Joyce@Cafe
Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology.
The refrigerator doors will need to be manually closed, they won't close on their own. If you feel there is an issue with the left door, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. Thank you so much for your feedback, we will be sure to share this with our engineering and design teams. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com