Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
328
4 Stars
150
3 Stars
82
2 Stars
44
1 Star
42
77%of customers recommend this product.
(
413 out of
538)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
New frig
on December 14, 2020
Posted by: Bosco
It was back ordered for the longest time - finally got it and am a happy camper.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
A little less storage than we were expecting.
on December 16, 2020
Posted by: lyons
from florida
It is a very nice unit with nice fit and finish and matches the others perfectly!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
40DB COMPRESSOR AND 100HZ PITCH ruin it
on December 19, 2020
Posted by: Belisariu
from Ottawa
Good style and build quality. relatively undersized freezer basket (take note). Good finish, a rather good one. Problem started as soon as done unpacking and going to quiet time, the 40Db sound with 100+ Hz pitch. Essentially a riiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiing in your ear if whatever compressor function kicks in. It can be minutes or hours. TurboCool will also trigger it. As the fridge is located in an open area kitchen, the pitch projects along the entire cooking aisle and towards the dining table. It is also most pronounces some 30 degrees to the left of the fridge, as if staring straight at it. It is amazing that whomever did the testing never bothered measured and find a way to prevent it! Yes, will be calling in to return it immediately. In addition a WiFi module appears to be missing. Not impressed. At least the Cafe induction range seems... great? RIIIIIIIIIIIIIIIIING- yes the ear continues for quite some time after a few hours of exposure... Note- the issue is not noise, but frequency..
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Just what I needed
on December 28, 2020
Posted by: ShopperBee
from South Carolina
I got this refrigerator in Matte Black with Brushed Bronze handles - beautiful! I was concerned about going with a 33" French door refrigerator to replace a 36" side-by-side, but it actually has more room inside than the one replaced. The refrigerator is adjacent to a side wall and the door on that side opens straight out and allows the bin drawers to slide open, so I am able to use all areas of the refrigerator. At first the drawers were noisy, but with a little lubricant, they slide easily. It is well-lit and the temperature is constant - very cool and accurate. The fan motor is noisy when it is running - like a giant cat purring! The noise does not last very long - just until the internal temperature gets adjusted properly after leaving the door open to load groceries - normally about 15 minutes.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Awesome inside and out!
on January 3, 2021
Posted by: DenPot
from Greenville, SC
We bought this refrigerator along with an entire kitchen full of appliances in Cafe Matte White w/brass handles. Absolutely no regrets!!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Lovely!
on January 5, 2021
Posted by: Vero202
from Montréal
We love it! Very discreet water fountain, easy access to it- lovely white color!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent for our needs
on January 20, 2021
Posted by: JB53
from Cape
Have had it for only a few months and it is great, exactly what we wanted
I would recommend this to a friend!
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, February 17, 2021
Hi JB53, we're so glad to see you're enjoying your beautiful new refrigerator! Welcome to the Cafe Appliances family.
Guy@Cafe
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Nice outside but cheap inside
on January 20, 2021
Posted by: Susanv8
from Carrollton ga
I received this refrigerator after waiting several months. I was super excited. Though, I should have found a store that had a sample in the floor before purchasing. It’s really nice on the outside but extremely cheap on the inside. Drawers will not pull out smoothly. It’s a shame to say that Whirlpool is better on the inside than Cafe. Not worth what you pay
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, January 26, 2021
Hello Susanv8- We are so sorry to hear this. We can understand how frustrating it is when an appliance doesn't meet your expectations. This is a beautiful refrigerator and we want you to love it. Please take a look at page 10 in your manual to view how you can rearrange your shelves and bins. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000211.pdf We appreciate your feedback and will be sure to share this with our engineering and design teams. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com