Customer reviews from cafeappliances.com
Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
335
4 Stars
153
3 Stars
86
2 Stars
46
1 Star
47
76%of customers recommend this product.
(
421 out of
552)
Customer Reviews for Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
1
Spend your money somewhere else.
on September 15, 2023
Posted by: 9876
from Hermantown, MN
It looks nice sitting in my kitchen. So if you want to impress your friends, buy this. If you think that this is a high quality appliance, like I did, think again. It has made noise since purchased. We have called for service about 6 times in 6 months. The freezer stopped working. It took about two weeks to get parts. It will be over a month by the time someone comes out to install the parts that are sitting in my garage.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, September 15, 2023
Hi,
We're sorry to hear the quality of this refrigerator hasn't met your expectations. Improving your experience is important to us and we'll make sure our product team has them when designing future models. Thank you for your patience and consideration.
-Sylvia@Cafe
We're sorry to hear the quality of this refrigerator hasn't met your expectations. Improving your experience is important to us and we'll make sure our product team has them when designing future models. Thank you for your patience and consideration.
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Refrigerator freezes food due to poor design
on September 10, 2023
Posted by: tas50
Poor air circulation and cooling monitoring design freezes food on the top shelf. This refrigerator looks great, but the design is just terrible. Drinks on the top shelf have exploded, leaving a massive mess on the bottom despite the temperator being set well above freezing.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@Cafe, Cafe, September 12, 2023
Hello there.
Thank you kindly for reaching out to us and providing feedback on your appliance. We are incredibly sorry to hear that your refrigerator has frozen drinks in it's fresh food section. This is certainly not the quality we expect to see.
One of our agents will be reaching out directly. If you don't see an email from us shortly, please make sure to check your spam or junk folder. We look forward to hearing from you!
-Haley@Cafe
Thank you kindly for reaching out to us and providing feedback on your appliance. We are incredibly sorry to hear that your refrigerator has frozen drinks in it's fresh food section. This is certainly not the quality we expect to see.
One of our agents will be reaching out directly. If you don't see an email from us shortly, please make sure to check your spam or junk folder. We look forward to hearing from you!
-Haley@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Warning needed for temperature setting
on August 27, 2023
Posted by: AbrN
Thermostat is not calibrated correctly. Our veggies got frost bite and ruined in the first few days. We called our sales guy and he confirmed that temperature should be set higher then recommended. We got couple of thermometers, placed them on different levels and drawers to determine the right setting
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Looks good
on August 27, 2023
Posted by: Food guy
from Ocean City MD
Looks great. Size is good if you want a French door fridge but have limited space. Capacity of fridge is adequate but the freezer section is small. Quality of materials really declined since we purchased GE Cafe appliances 7 years ago. And bring back the GE badge on all appliances, looks care without it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Above and beyond my expectations
on August 27, 2023
Posted by: Cricket
So loving this refrigerator. The drawers glide so easily, and the water feature is so nice on the inside of the door, and doesn't take up any space..
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features and no finger prints
on August 25, 2023
Posted by: Stonewall
from Maine
Loving the look and design of new refrigerator…. The color is perfect also
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Classy, goes well with a historic look home
on August 18, 2023
Posted by: Hist
from NA
Well designed and surprisingly roomy for this style
I would recommend this to a friend!
Response from cafeappliances.comBy Tierra@Café , GE Appliances, August 24, 2023
Hey there,
Thank you so much for taking the time to post this review. We're so glad to hear that you're pleased with your new refrigerator. We agree that it has a very classy look about it! And with all the features, we're confident that you will enjoy it for many years to come!
Best wishes! - Tierra@Café
Thank you so much for taking the time to post this review. We're so glad to hear that you're pleased with your new refrigerator. We agree that it has a very classy look about it! And with all the features, we're confident that you will enjoy it for many years to come!
Best wishes! - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Lots of space for a smaller refrigerator!
on August 15, 2023
Posted by: Laalaa
from Ohio
Very nice looking refrigerator. Lots of space inside. Adjustable shelving is a plus. Fits the 33 inch space perfectly.
Will take some time to get used to the inside water dispenser and I wish you could hold your cup up to the button to dispense the water. A little awkward holding cup with one hand and holding down button with the other on the inside wall of the refrigerator, but that is my only complaint.
Will take some time to get used to the inside water dispenser and I wish you could hold your cup up to the button to dispense the water. A little awkward holding cup with one hand and holding down button with the other on the inside wall of the refrigerator, but that is my only complaint.
I would recommend this to a friend!
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, August 22, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in your kitchen, and we’re so happy to hear you’ve been enjoying the adjustable shelving. However, we’re sorry to hear that you’ve been less than impressed with the location of the water dispenser button. We love the idea of having a button that can be pressed with your cup, and we’ll forward your feedback to our product team for consideration in future models. We truly appreciate you choosing Café Appliances, and please know we’re here should you ever need assistance. -MichaelB@Café
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in your kitchen, and we’re so happy to hear you’ve been enjoying the adjustable shelving. However, we’re sorry to hear that you’ve been less than impressed with the location of the water dispenser button. We love the idea of having a button that can be pressed with your cup, and we’ll forward your feedback to our product team for consideration in future models. We truly appreciate you choosing Café Appliances, and please know we’re here should you ever need assistance. -MichaelB@Café
Written by a customer while visiting cafeappliances.com