Customer reviews from cafeappliances.com
Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
335
4 Stars
153
3 Stars
86
2 Stars
46
1 Star
47
76%of customers recommend this product.
(
421 out of
552)
Customer Reviews for Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
So roomy!
on October 31, 2023
Posted by: Zin55
from Bothell, Washington
This is our first French door refrigerator and we love it! It fit the old space perfectly and looks so high end. It has space to spare for fresh food. We’re planning to replace our cabinets with a similar soft white color. Installation was easy for someone handy. Waiting to hook up ice maker until we have a plumber check the line. Can be run without though with ice maker on “off” position.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Poor shelf arrangement
on October 31, 2023
Posted by: Pricetoohigh
Product has hydraters that are too small to get much fruit & vegetables in. Hard to even stand up a 2L soda bottle without loosing a door shelf.
Product seems to workm OK but for the price of the product --very disapointing!!
Ordered a WHITE refrigerator -- sides are BLACK
Product seems to workm OK but for the price of the product --very disapointing!!
Ordered a WHITE refrigerator -- sides are BLACK
Response from cafeappliances.comBy Café Appliances, November 1, 2023
Hello there,
Thanks so much for taking the time to share. We appreciate the honest feedback and sorry to hear that your new refrigerator isn't quite meeting your expectations. Your comments are extremely important to us and will be considered by our product design team. Function and design are really important to us and we're always looking for ways to improve. Thanks again.
Have a wonderful day. - Tierra@Café
Thanks so much for taking the time to share. We appreciate the honest feedback and sorry to hear that your new refrigerator isn't quite meeting your expectations. Your comments are extremely important to us and will be considered by our product design team. Function and design are really important to us and we're always looking for ways to improve. Thanks again.
Have a wonderful day. - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Do not buy!
on October 26, 2023
Posted by: Mykol81
from Springfield, IL
Do not buy this overpriced garbage!! Just about a year in and we’ve had about 6 service calls. Nobody can figure out what’s wrong with it but yet it goes from over freezing, building up ice frost and condensation, to raising the fridge temp to 60. Why would such an expensive appliance be complete garbage? GE won’t replace, only repair during the standard warranty. You’ve been warned! Don’t buy!!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, Cafe_ Appliances, October 27, 2023
We appreciate you for taking the time to provide feedback. We are so sorry to hear that your refrigerator is experiencing issues with normal operation. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEAppliances
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Dairy, juice,vegetables turns into ice
on October 22, 2023
Posted by: Yt01
This refrigerator has problems with over frosting. My food as yogurt, juice turns into ice.
Response from cafeappliances.comBy Devin, Cafe_Appliances, October 23, 2023
Hello,
Thank you for taking the time to provide a review on your Café Appliances french-door refrigerator. We are sorry to hear that the items in your refrigerator are freezing and frosting over. This is certainly not normal operation, nor the quality that we expect. We're happy to provide some guidance!
Please review the troubleshooting tips and information mentioned in the article at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
If you continue to experience issues, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@Café
Thank you for taking the time to provide a review on your Café Appliances french-door refrigerator. We are sorry to hear that the items in your refrigerator are freezing and frosting over. This is certainly not normal operation, nor the quality that we expect. We're happy to provide some guidance!
Please review the troubleshooting tips and information mentioned in the article at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
If you continue to experience issues, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
It looks pretty
on October 19, 2023
Posted by: imissmykenmore
from pa
Only had refrigerator 11 days & my freezer is iced over & growing icicles.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, Cafe_ Appliances, October 19, 2023
Oh no! We are so sorry that your new freezer is icing over after only a few days of ownership. This is not normal operation, and we recommend checking your freezer door gasket, as a faulty gasket can cause icing in the freezer. If your gasket is in good condition and is properly sealing when closed, service may be needed.
You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for taking the time to provide us with your feedback. We are honored to have you as a part of the Cafe Appliances family, and we are confident that our technicians will get this issue resolved as quickly as possible! - Adrian@Cafe
You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for taking the time to provide us with your feedback. We are honored to have you as a part of the Cafe Appliances family, and we are confident that our technicians will get this issue resolved as quickly as possible! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Surprise - its roomy and attractive
on October 16, 2023
Posted by: sssnafu2
Trying to down size I found this Cafe Refrigerator very roomy and east to organize my food products. The freezer is also very easy to organize and keep items visible
Response from cafeappliances.comBy Charlie, Cafe_Appliances, October 19, 2023
Hello,
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your refrigerator. We truly appreciate you making Café Appliances a part of your home and we’re sure you’ll get many years of excellent use from your fridge.
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day!
-Charlie@Cafe
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your refrigerator. We truly appreciate you making Café Appliances a part of your home and we’re sure you’ll get many years of excellent use from your fridge.
Thank you for taking the time to leave us your review and please feel free to reach out with anything you may need. Have a great day!
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features!
on October 13, 2023
Posted by: Al2023
from Windham, NH
We love our new refrigerator. The LED lighting feature is great. Never thought about getting a refrigerator without water in the door, but since it is on the side, you get so much more room in the refrigerator. The ice maker works great but the freezer is very small. You really need a stand alone freezer to go along with this refrigerator
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe French Door Refrigerator
on October 9, 2023
Posted by: Martha M
from Florida
Really happy with our purchase, great quality, highly recommend! The internal water dispenser is also great feature, planning on purchasing more Cafe appliances in the future.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com