Customer reviews from cafeappliances.com
Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(668 Reviews)
Rating breakdown 668 reviews
5 Stars
335
4 Stars
154
3 Stars
86
2 Stars
46
1 Star
47
76%of customers recommend this product.
(
421 out of
552)
Customer Reviews for Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
2
Wi-Fi
on May 17, 2026
Posted by: Tony2
from 21 Hubbard Road, Unit 1
No WiFi capabilities in the refrigerator. Seems that I need to buy an adapter. Not worth it,
Response from cafeappliances.comBy Dianna, Cafe Appliances, May 20, 2026
Your refrigerator is GE WiFi Connect compatible using the GE ConnectPlus module “part no. PBX23W00Y1”.
We will pass your feedback along to our product team for review.
We will pass your feedback along to our product team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Fits in my kitchen
on May 15, 2026
Posted by: Evok
Poor shelving and difficult to install . Ice machine doesn't work . People who install refrig should put shelves in>
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great looking with Surprising Space.
on March 7, 2026
Posted by: Jay26
from Pa
Great space saver with shelves on both doors and water inside. Fits Perfectly between my counter and wall while the drawers open fully.
I would recommend this to a friend!
Response from cafeappliances.comBy Julia, Cafe, March 31, 2026
This model allows you to enjoy the aesthetic and amenities of a French-door refrigerator that fits in a 33-inch opening. We're thrilled to hear this was perfect for your space and we're confident it'll serve you well for many years.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Loud refrigerator
on March 6, 2026
Posted by: Kat123
This has been the worst refrigerator. I called for service because of the humming noise just to be advised that this was normal and everything was good. The refrigerator is making a loud noise. I’m not sure what is the problem. But I feel that I’m stuck with the refrigerator that has humming noise. Overall, I would not recommend this refrigerator.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce, Cafe_Appliances, March 11, 2026
We want to help you with the sounds you are hearing from your new refrigerator. It is true that newer refrigerators will sound different from your previous model due to the additional features and newer technology. The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating. Please review page 35 in your manual for more information. https://products-salsify.geappliances.com/image/upload/s--lBYRLXkl--/62895628ca614d46bbbd2975fcd88322cb49a523.pdf
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this fridge
on February 19, 2026
Posted by: Mel R
from Hudson Valley, New York
My only complaint is the quality of the plastic bins. I have plastic shoe boxes that are more substantial than the bins,but I recognize that many other mfg.fridge bins are of similar quality but otherwise I love the fridge!
Its counter depth, it's well lit, the filter is easy to change., it's very handsome and very functional for my galley kitchen. Because it's counter depth, I can see everything and where everything is.
Its counter depth, it's well lit, the filter is easy to change., it's very handsome and very functional for my galley kitchen. Because it's counter depth, I can see everything and where everything is.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian, Monogram_Appliances, March 31, 2026
We are excited you are enjoying this beautiful refrigerator and its well-lit interior. We are confident that you will enjoy the cleaner appliance appearance with internal water dispenser in this refrigerator. Your feedback is extremely important to us. We will pass these comments regarding the bins along to our product team to review. We hope this refrigerator serves you well for years to come.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Pretty, Loud, Sold with Defect
on February 9, 2026
Posted by: cbtufron
from Virginia
It's a beautiful fridge, though it's quite noisy! Also, we realized after two years of normal use that the the lowest shelf is supposed to have two support pegs on each side, but ours only has one on each side, thus the shelf doesn't stay up! Make sure to examine yours carefully agains the product diagram to make sure it's 100% as intended.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Diego, Cafe_Appliances, February 10, 2026
We would like to clarify some information regarding the sound level of your refrigerator. Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. For a list of normal sounds, you can visit the following article https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the sounds you are experiencing are not from normal operation, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
We are going to share your comments regarding the shelf support with our product team for review.
If the sounds you are experiencing are not from normal operation, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
We are going to share your comments regarding the shelf support with our product team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Beautiful product
on January 29, 2026
Posted by: Boolikesstew
from South Carolina
It is a beautiful refrigerator with nice details, however the freezer is a little small..
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Nice Refrigerator
on January 28, 2026
Posted by: HeidiCavalier
Counter depth doesn’t seem to affect capacity
Easy to find food and to store
Easy to find food and to store
Written by a customer while visiting cafeappliances.com