Customer reviews from cafeappliances.com
Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(662 Reviews)
Rating breakdown 662 reviews
5 Stars
334
4 Stars
153
3 Stars
85
2 Stars
45
1 Star
45
77%of customers recommend this product.
(
420 out of
549)
Customer Reviews for Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
Great features
on September 16, 2024
Posted by: papasteve
Cafe is a very nice product. We would highly recommend this refrigerator. Beautiful in color and the inside water dispenser is a plus
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian, GE_Appliances, September 20, 2024
We are excited that you are loving your new refrigerator and its internal water dispenser. This is such a beautiful model with many great features that we are happy to hear you’re enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you enjoy your refrigerator for many years to come!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Poor quality
on November 29, 2024
Posted by: Meaghanw
from Saint Joseph
Beautiful exterior but problems in the interior. We’ve had to replace our door sensor within the first 2 years. It would beep and turn itself off while shut. The shelf’s and door storage has cracked.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, December 13, 2024
We'd like to assist you with your refrigerator shelf and door storage. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Avoid
on December 10, 2024
Posted by: archman
For being GE's "designer" brand, this refrigerator feels incredibly cheap and flimsy. The water dispenser is
awkward to use and requires significant pressure to operate. The freezer slides are made from cheap plastic, they squeal when opened and the drawer almost never seals correctly. It looks nice but that's about it. I would not recommend.
awkward to use and requires significant pressure to operate. The freezer slides are made from cheap plastic, they squeal when opened and the drawer almost never seals correctly. It looks nice but that's about it. I would not recommend.
Response from cafeappliances.comBy Tierra, Café_Appliances, December 27, 2024
We'd like to assist you with your refrigerator. The quickest and cleanest way to eliminate the squeaking of a refrigerator drawer is to lubricate the top and bottom hinges with the below recommended oils, then work the door back and forth until the noise goes away. General purpose lubricants that are safe and approved for use on a refrigerator door hinge are provided below:
- Paraffin Wax (not candle wax) - can also be used on the door gaskets.
- Petroleum Jelly - recommended for door hinges, door gaskets and Fresh Food drawers/bins (including rollers).
- Mineral Oil - Great for use on door hinges and can be washed off easily.
You can also refer to the article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35174
Your comments regarding the unit are extremely important to us and will be considered by our product design team for review.
- Paraffin Wax (not candle wax) - can also be used on the door gaskets.
- Petroleum Jelly - recommended for door hinges, door gaskets and Fresh Food drawers/bins (including rollers).
- Mineral Oil - Great for use on door hinges and can be washed off easily.
You can also refer to the article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35174
Your comments regarding the unit are extremely important to us and will be considered by our product design team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great look
on December 31, 2024
Posted by: Lv3t
Love the look and works great! Bought one for ADU, loved it so much, bought a second one for main house.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Fridge is trash
on May 5, 2025
Posted by: AntP
The fridge and freezer stopped working after 2.5 years.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, May 8, 2025
We want to help out with your refrigerator and freezer not operating. We recommend trying an electronic reset. This can be done by removing the power cord for 2-3 minutes, then plugging it back in. Alternatively, this can be done at the breaker for the same amount of time.
In the meantime, we will be reaching out over email to collect additional information. Please respond at your earliest convenience.
In the meantime, we will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Beautiful fridge, freezer doesn’t seal
on May 8, 2025
Posted by: KateM
from Grand Junction, CO
I absolutely love the aesthetics of this refrigerator and get compliments whenever someone new walks into the kitchen. However, the design of the freezer needs a lot of improvement.
The seal on the bottom freezer does not close completely when you shut it. We have gone through the instruction manual, made multiple adjustments, and we still have a recurring problem of the freezer not sealing shut.
We have found this problem is significantly worse when loaded up with frozen goods because the weight of the food pulls down on the door and doesn’t allow to top to seal.
Since purchasing this fridge we have had to store the majority of our frozen food in a deep freeze and keep only the most used items (ice cubes) in the kitchen.
Additionally, on more than one occasion the freezer had been closed “enough” that the freezer door will not beep even though it is still open. I can see on the side that the light is off but the seal is not closed.
This has led to us having to dispose of an entire freezer full of soggy food on more than one occasion.
I wish I could recommend this fridge because it is so beautiful but I would not buy another.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, May 9, 2025
We'd like to assist you with your refrigerator freezer door seal. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on June 20, 2025
Posted by: Tamales
Love this fridge, I wish the manufacturers would have had a French door design 30 yrs ago. Mine is free standing in the kitchen, I love the black sides with the white front n the brass handles.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Stunning Refrigerator
on July 22, 2025
Posted by: ME1806
from Bellmore NY
We chose the cafe products for our new kitchen and we are so happy w our choice . The matte finish and brass handles are stunning
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com