Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
328
4 Stars
150
3 Stars
82
2 Stars
44
1 Star
42
77%of customers recommend this product.
(
413 out of
538)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
4
Great looking refrigerator!
on February 8, 2023
Posted by: badleroybrown
from Lehigh Valley, PA
We purchased this fridge with the copper handles to match our Cafe gas range. I've seem reviews stating some negative things about the size, but it's a counter depth fridge people! If you are a 2 person household, this size should be fine. We have a beverage fridge in our dining room and another fridge in our garage, so having this for our main fridge has worked wonders. The interior is bright, right down to the last drawer, no dark areas in the interior at all. the door shelves have liners so your items don't bounce around when you open and close the doors. In order to make everything fit, it takes some creativity and organizational skills. I'm a former chef, and I find I can fit everything we need and more. The freezer is smaller than I thought, but again no big deal. We are not big on keeping a ton in the freezer except frozen fruit for smoothies. The ice maker is fine, makes your basic ice cubes. One thing to note is if you want to turn off the ice maker, the button is inside the freezer, which is not that convenient, but nothing that would send you to therapy. As far as the color, it says matte black, but it's really a gunmetal gray and I'm not mad about it! Now that we have the matching oven and fridge, the color of the appliances looks so much better than a harsh true black. The only reason I won't give this 5 stars is because I feel its a bit overpriced for what it is, but as you can see, we purchased it any way and we have no regrets. The other downfall if it may be is that we chose the copper handles which is an additional charge. But with both the oven and fridge they came with the chrome handles as well as the copper. Might come in handy if you ever change your mind, but to have 2 sets of handles is a bit much. Oh, and finally its quiet, no loud noises. So yes, if you want something sexy in your kitchen, this is it! Customer service is outstanding, not like some of the competitors out there,
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Overpriced for quality
on March 10, 2023
Posted by: skruger
from Hamburg, NY
the refrigerator came in a size I needed which is one of the reasons I purchased it. I have always purchased G.E. products because in the past, G.E. meant quality. While this is a nice in appearance, it is way over priced for the quality.. I was going to purchase the Cafe stove to match, but after the quality of the refrigerator, and some negative reviews I have read about them, I am going to pass.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, March 13, 2023
Hello! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new refrigerator did not live up to your quality expectations. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
No space for anything
on April 10, 2025
Posted by: Antt
There is absolutely no room in this fridge and the freezer is even worst
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 14, 2025
We will be passing your comments about the internal storage capacity over to our product team to review. This will allow us to look for improvements we can implement for our models going forward. Thanks again for sharing.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Poor Quality for Premium Line
on March 2, 2020
Posted by: ALD90
This is the same exact fridge as the regular GE 18.6cu ft counter depth fridge. It’s absolutely not worth the premium price for the CAFE. Get a profile so you at least get the premium features, tracked drawers and some actual value for the price you pay. I was assured by the sales reps the CAFE line had the same fits and finishes as Profile but it did not
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Mistake purchase
on March 31, 2020
Posted by: Smitty123
from Charlotte. Nc
I bought this 8 months ago, a high mistake I didn’t look at reviews.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful clean look
on February 5, 2021
Posted by: Anonymous
from Dade City Fl
Just received my appliances today! They are so beautiful!
I would recommend this to a friend!
Response from cafeappliances.comBy Mike@Cafe, Cafe , February 17, 2021
Hey there Mary hawk,
Thank you for taking time to write your review. We're so excited to hear you recently received your appliance. We can't wait for you to experience this great refrigerator! Stay in touch. Mike@Cafe
Thank you for taking time to write your review. We're so excited to hear you recently received your appliance. We can't wait for you to experience this great refrigerator! Stay in touch. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent refrigerator!
on October 29, 2021
Posted by: Chelles
from Silver Spring, MD
This counter depth refrigerator fit my space perfectly! So sleek and functional. I love the shelving on the French doors, the discreet water dispenser and all the drawers. Helps me keep things organized!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Great features
on October 30, 2021
Posted by: Anita sale
from Atlanta, GA
The product looks fine, and would be ordered in November 2020 and still no receive… would be nice if this was actually made.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, November 3, 2021
Hi there - We're very sorry to see that you've had trouble getting this refrigerator; we know how frustrating it can be to have to wait and we apologize for the delay. The pandemic has put a strain on our business, and we really do appreciate your patience. Please know that we're working hard to meet the demand we're seeing. -Mikayla@Cafe
Written by a customer while visiting cafeappliances.com