Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
324
4 Stars
149
3 Stars
79
2 Stars
42
1 Star
40
77%of customers recommend this product.
(
407 out of
531)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
1
No space for anything
on April 10, 2025
Posted by: Antt
There is absolutely no room in this fridge and the freezer is even worst
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 14, 2025
We will be passing your comments about the internal storage capacity over to our product team to review. This will allow us to look for improvements we can implement for our models going forward. Thanks again for sharing.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Poor Quality for Premium Line
on March 2, 2020
Posted by: ALD90
This is the same exact fridge as the regular GE 18.6cu ft counter depth fridge. It’s absolutely not worth the premium price for the CAFE. Get a profile so you at least get the premium features, tracked drawers and some actual value for the price you pay. I was assured by the sales reps the CAFE line had the same fits and finishes as Profile but it did not
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Mistake purchase
on March 31, 2020
Posted by: Smitty123
from Charlotte. Nc
I bought this 8 months ago, a high mistake I didn’t look at reviews.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful clean look
on February 5, 2021
Posted by: Anonymous
from Dade City Fl
Just received my appliances today! They are so beautiful!
I would recommend this to a friend!
Response from cafeappliances.comBy Mike@Cafe, Cafe , February 17, 2021
Hey there Mary hawk,
Thank you for taking time to write your review. We're so excited to hear you recently received your appliance. We can't wait for you to experience this great refrigerator! Stay in touch. Mike@Cafe
Thank you for taking time to write your review. We're so excited to hear you recently received your appliance. We can't wait for you to experience this great refrigerator! Stay in touch. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent refrigerator!
on October 29, 2021
Posted by: Chelles
from Silver Spring, MD
This counter depth refrigerator fit my space perfectly! So sleek and functional. I love the shelving on the French doors, the discreet water dispenser and all the drawers. Helps me keep things organized!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Great features
on October 30, 2021
Posted by: Anita sale
from Atlanta, GA
The product looks fine, and would be ordered in November 2020 and still no receive… would be nice if this was actually made.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, November 3, 2021
Hi there - We're very sorry to see that you've had trouble getting this refrigerator; we know how frustrating it can be to have to wait and we apologize for the delay. The pandemic has put a strain on our business, and we really do appreciate your patience. Please know that we're working hard to meet the demand we're seeing. -Mikayla@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Pretty, but Meh
on March 10, 2022
Posted by: 208gal
from Idaho
We had GE appliances before and loved them. So, when gorgeous Cafe style was available for our new home, I got them. Unfortunately the bigger price tag does not come with a more quality product. You gets looks.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mike@Cafe, Cafe , March 11, 2022
Hi there,
We're so happy to hear you love how beautiful this refrigerator is! Your disappointment at the quality is understandable and we will continue to work on improving our products to meet consumer demands. Thanks for your loyalty to GE appliances. Take care. Mike@Cafe
We're so happy to hear you love how beautiful this refrigerator is! Your disappointment at the quality is understandable and we will continue to work on improving our products to meet consumer demands. Thanks for your loyalty to GE appliances. Take care. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Stopped working after 3 weeks
on May 23, 2022
Posted by: atargett
from California
Ordered over a year ago, finally installed three weeks ago. Worked perfectly for first three weeks and now stopped working. First the freezer defrosted and then fridge stopped working. Waiting on "repair".
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, May 24, 2022
Hi there, thank you for taking the time to reach out. It is certainly understandable how frustrating it would be to deal with not only a long wait time for your refrigerator, but also it having problems so soon in its lifespan. We are so sorry for the inconvenience this has caused for you.
We are confident that our factory service team will be able to address this issue for you, and we appreciate your continued patience as we work to fulfill that appointment. If there are any ways we can provide any additional assistance, please feel free to reach out. -Elliot@Cafe
We are confident that our factory service team will be able to address this issue for you, and we appreciate your continued patience as we work to fulfill that appointment. If there are any ways we can provide any additional assistance, please feel free to reach out. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com