Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
328
4 Stars
150
3 Stars
82
2 Stars
44
1 Star
42
77%of customers recommend this product.
(
413 out of
538)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
2
Beautiful fridge, freezer doesn’t seal
on May 8, 2025
Posted by: KateM
from Grand Junction, CO
I absolutely love the aesthetics of this refrigerator and get compliments whenever someone new walks into the kitchen. However, the design of the freezer needs a lot of improvement.
The seal on the bottom freezer does not close completely when you shut it. We have gone through the instruction manual, made multiple adjustments, and we still have a recurring problem of the freezer not sealing shut.
We have found this problem is significantly worse when loaded up with frozen goods because the weight of the food pulls down on the door and doesn’t allow to top to seal.
Since purchasing this fridge we have had to store the majority of our frozen food in a deep freeze and keep only the most used items (ice cubes) in the kitchen.
Additionally, on more than one occasion the freezer had been closed “enough” that the freezer door will not beep even though it is still open. I can see on the side that the light is off but the seal is not closed.
This has led to us having to dispose of an entire freezer full of soggy food on more than one occasion.
I wish I could recommend this fridge because it is so beautiful but I would not buy another.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, May 9, 2025
We'd like to assist you with your refrigerator freezer door seal. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Leaked everywhere, ruined kitchen- do not buy
on July 16, 2025
Posted by: VT802
After only three years, this refrigerator began leaking all over our floor. It has ruined a large section of the floor, and a cabinet, prompting a pricy repair, concerns about black mold, and large homeowner's insurance claim.
Response from cafeappliances.comBy Diego, Cafe_Appliances, July 25, 2025
We are sorry to hear your experience, and we would like to help you. We are going to be reaching out via email to gather further information. Please reply at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love my new fridge!
on August 10, 2025
Posted by: janetm53
from Stow, Ohio
I just received and had installed my new Café matte white French door refrigerator. It's the smallest model at 18.6 cubit feet and counter depth, which I love. It fits perfectly in the custom built space in my newly remodeled kitchen. I am looking forward to having the other Café appliances installed soon. Not only is she gorgeous but so efficient! The only small downside is the on/off slide button in the interior ice maker, is located in the bottom freezer drawer and not on the panel above in the refrigerator section as was my old refrigerator. Not a big deal and I would definitely buy this fridge again. Just something for GE to think about for a future model I also look forward to not having fingerprints show as on my old stainless steel. So far, so good! I love it!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great 33 inch refrigerator
on June 14, 2019
Posted by: Deb22
from New Jersey
I had two conditions in purchasing a new refridge, no fingerprints!!!!! Had to be small enough to fit in air 34 inch space.
Most refrigerators this size are not very attractive and limited in color. GE did a great job in putting some jazz into a small refrigerator. It’s exterior is beautiful and keeps its beautiful look with fingerprint resistant Matt Black exterior.
The water dispenser is inside so no streaks of water stains down the front. It’s a perfect fit! Love the features this little dynamo has. Best of all is the handles. I can open it without having to come in contact with the door surface !!! The handles are easy to keep clean and look attractive.
It’s definitely the attention getter in my little kitchen !!!!
Most refrigerators this size are not very attractive and limited in color. GE did a great job in putting some jazz into a small refrigerator. It’s exterior is beautiful and keeps its beautiful look with fingerprint resistant Matt Black exterior.
The water dispenser is inside so no streaks of water stains down the front. It’s a perfect fit! Love the features this little dynamo has. Best of all is the handles. I can open it without having to come in contact with the door surface !!! The handles are easy to keep clean and look attractive.
It’s definitely the attention getter in my little kitchen !!!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Size info not right
on December 17, 2024
Posted by: sp26
Bought this fridge for my patnry and using the spec guide per this website, we built the cabinet for this fridge. The fridge is just over 33" in width not 32 3/4. The appliance store is now charging us a 20% restock fee to return the fridge unopened even though the specs per GE and their guide as well showed 32 3/4.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, January 7, 2025
We are going to pass your comments about the measurements for this model over to our product team to review. The width requirement can increase with the door open and there are also 1/8" air clearances that are required. Thank you again for sharing this.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Love the look
on January 31, 2024
Posted by: Anonymous
from Indiana
Love the look of this refrigerator but wish the freezer was larger.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Haven’t used it yet
on March 30, 2019
Posted by: Curtis821
from Brick Nj
Just bought this fridge along with their whole line, received it today unwrapping and setting this up has been a nightmare. The blue plastic was glued on and stuck under the seams...needless to say a razor, tweezers and a safety pine and hours of my time to get the blue wrapper off is a bit ridiculous. There is also a glue on strofoam that has permently stuck to the inside of my fridge and freezer. Spent way to much money on this to be damaging while trying to take off the packaging, I have never written a negative review before in my life, but this is the last thing I wanted to deal with after all the drama of doing our kitchen. Very very disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love
on May 16, 2019
Posted by: Anonymous
from Scottsdale AZ
This is beautiful and a great value, I shopped around a lot for fridges that have this look and this is by far the best value. I will also be ordering the rest of the appliances that go with it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com