Customer reviews from cafeappliances.com
Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(622 Reviews)
Rating breakdown 622 reviews
5 Stars
317
4 Stars
147
3 Stars
79
2 Stars
41
1 Star
38
77%of customers recommend this product.
(
401 out of
523)
Customer Reviews for Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
1
Haven’t used it yet
on March 30, 2019
Posted by: Curtis821
from Brick Nj
Just bought this fridge along with their whole line, received it today unwrapping and setting this up has been a nightmare. The blue plastic was glued on and stuck under the seams...needless to say a razor, tweezers and a safety pine and hours of my time to get the blue wrapper off is a bit ridiculous. There is also a glue on strofoam that has permently stuck to the inside of my fridge and freezer. Spent way to much money on this to be damaging while trying to take off the packaging, I have never written a negative review before in my life, but this is the last thing I wanted to deal with after all the drama of doing our kitchen. Very very disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love
on May 16, 2019
Posted by: Anonymous
from Scottsdale AZ
This is beautiful and a great value, I shopped around a lot for fridges that have this look and this is by far the best value. I will also be ordering the rest of the appliances that go with it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great looking refrigerator!
on February 8, 2023
Posted by: badleroybrown
from Lehigh Valley, PA
We purchased this fridge with the copper handles to match our Cafe gas range. I've seem reviews stating some negative things about the size, but it's a counter depth fridge people! If you are a 2 person household, this size should be fine. We have a beverage fridge in our dining room and another fridge in our garage, so having this for our main fridge has worked wonders. The interior is bright, right down to the last drawer, no dark areas in the interior at all. the door shelves have liners so your items don't bounce around when you open and close the doors. In order to make everything fit, it takes some creativity and organizational skills. I'm a former chef, and I find I can fit everything we need and more. The freezer is smaller than I thought, but again no big deal. We are not big on keeping a ton in the freezer except frozen fruit for smoothies. The ice maker is fine, makes your basic ice cubes. One thing to note is if you want to turn off the ice maker, the button is inside the freezer, which is not that convenient, but nothing that would send you to therapy. As far as the color, it says matte black, but it's really a gunmetal gray and I'm not mad about it! Now that we have the matching oven and fridge, the color of the appliances looks so much better than a harsh true black. The only reason I won't give this 5 stars is because I feel its a bit overpriced for what it is, but as you can see, we purchased it any way and we have no regrets. The other downfall if it may be is that we chose the copper handles which is an additional charge. But with both the oven and fridge they came with the chrome handles as well as the copper. Might come in handy if you ever change your mind, but to have 2 sets of handles is a bit much. Oh, and finally its quiet, no loud noises. So yes, if you want something sexy in your kitchen, this is it! Customer service is outstanding, not like some of the competitors out there,
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Overpriced for quality
on March 10, 2023
Posted by: skruger
from Hamburg, NY
the refrigerator came in a size I needed which is one of the reasons I purchased it. I have always purchased G.E. products because in the past, G.E. meant quality. While this is a nice in appearance, it is way over priced for the quality.. I was going to purchase the Cafe stove to match, but after the quality of the refrigerator, and some negative reviews I have read about them, I am going to pass.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, March 13, 2023
Hello! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new refrigerator did not live up to your quality expectations. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Size info not right
on December 17, 2024
Posted by: sp26
Bought this fridge for my patnry and using the spec guide per this website, we built the cabinet for this fridge. The fridge is just over 33" in width not 32 3/4. The appliance store is now charging us a 20% restock fee to return the fridge unopened even though the specs per GE and their guide as well showed 32 3/4.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, January 7, 2025
We are going to pass your comments about the measurements for this model over to our product team to review. The width requirement can increase with the door open and there are also 1/8" air clearances that are required. Thank you again for sharing this.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Poor Quality for Premium Line
on March 2, 2020
Posted by: ALD90
This is the same exact fridge as the regular GE 18.6cu ft counter depth fridge. It’s absolutely not worth the premium price for the CAFE. Get a profile so you at least get the premium features, tracked drawers and some actual value for the price you pay. I was assured by the sales reps the CAFE line had the same fits and finishes as Profile but it did not
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Mistake purchase
on March 31, 2020
Posted by: Smitty123
from Charlotte. Nc
I bought this 8 months ago, a high mistake I didn’t look at reviews.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful clean look
on February 5, 2021
Posted by: Anonymous
from Dade City Fl
Just received my appliances today! They are so beautiful!
I would recommend this to a friend!
Response from cafeappliances.comBy Mike@Cafe, Cafe , February 17, 2021
Hey there Mary hawk,
Thank you for taking time to write your review. We're so excited to hear you recently received your appliance. We can't wait for you to experience this great refrigerator! Stay in touch. Mike@Cafe
Thank you for taking time to write your review. We're so excited to hear you recently received your appliance. We can't wait for you to experience this great refrigerator! Stay in touch. Mike@Cafe
Written by a customer while visiting cafeappliances.com