Customer reviews from cafeappliances.com
Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(622 Reviews)
Rating breakdown 622 reviews
5 Stars
317
4 Stars
147
3 Stars
79
2 Stars
41
1 Star
38
77%of customers recommend this product.
(
401 out of
523)
Customer Reviews for Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
1
Horrible product
on April 16, 2024
Posted by: Mon6
from Arizona
I hate this fridge/freezer so much! Ge use to be good , but now they are the absolute worst! All of our GE appliances are trash but the this fridge is the worst! It constantly freezes things than if you turn the temp up it makes meat go bad! The freezer seal is awful and tears all the time! Do not buy this fridge and stay away from GE in general.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael, GE_Appliances, April 17, 2024
We hate to hear that your refrigerator has been having trouble maintaining a steady temperature, and that you’ve had issues with the freezer gasket tearing. This is not something we want or expect from our products. We recommend taking a look at some of the articles linked below for things you can check on your own to resolve these issues.
Fridge too cold:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23638
Fridge not cold enough:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
Gasket adjustment:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34614
If you continue to have issues, then we would recommend having your unit diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Fridge too cold:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23638
Fridge not cold enough:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
Gasket adjustment:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34614
If you continue to have issues, then we would recommend having your unit diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks good. But is loud
on April 22, 2024
Posted by: Jlww
from Michigan
Nice looking. But is loud. Scratchy noise while running.
I am wondering if there is damage to the fans. It sounds like ice is making but ice maker isn’t on and water isn’t hooked up.
I am wondering if there is damage to the fans. It sounds like ice is making but ice maker isn’t on and water isn’t hooked up.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian, GE_Appliances, April 24, 2024
We would like to assist you with your refrigerator. We have provided some normal refrigerator noises/sounds at the link below. If your appliance is exuding a noise not listed, service may be needed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.235672902.695342851.1713800056-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.235672902.695342851.1713800056-507723860.1707936747
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe fridge
on June 29, 2024
Posted by: Eye catcher
Love the looks and get lots and lots of compliments. During power outage of 24 hrs everything stayed cold and still had ice cubes.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Small and noisy with uneven cooling
on August 27, 2024
Posted by: Andre
from Seattle, WA
It’s small, obviously. That’s not the worst of it. The fan inside the fridge compartment turns on every so often and the blades hit the housing. Very loud and annoying and not really sure what the fix might be. The second problem is uneven cooling. Temps set at 39 yet watermelon freezes on one side. Do not recommend.
Response from cafeappliances.comBy Tierra, Café_Appliances, August 28, 2024
We'd like to assist you with your refrigerator. If the fan sounds like it is hitting something, this isn't normal and we recommend service. To schedule service, visit us at cafeappliances.com/service.
As far as the temperature, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
As far as the temperature, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Nice exterior design, product that works well? NO!
on September 5, 2024
Posted by: Annoyed 2
from Oregon
Do not purchase this item. Randomly freezes items In fridge. Then freezer frosted over solid ice everywhere. Had less than a year. Will cost big $ to fix. I spent a lot of money for this refrigerator, and I believe it is a total lemon. I am hoping the repair actually resolves the problem. Have a garage fridge that has worked since 1980…. It is Still working just fine .
I bought all Cafe products for our kitchen, and I am disappointed in the fridge.
I bought all Cafe products for our kitchen, and I am disappointed in the fridge.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, September 9, 2024
We're here to support you with your refrigerator. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Great looking kitchen
on October 4, 2024
Posted by: Howudoin
from Cincinnati
Good looking but it really is too smal,wish it was deeper and really tight in freezer
Response from cafeappliances.comBy Michael, Cafe_Applianecs, October 7, 2024
We’re happy to hear you’ve been enjoying the attractive appearance of your new refrigerator. We are constantly working to make our appliances the best they can be, and we’ll be sure to forward your feedback about the interior space to our product team so we can continue to improve.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great 33 inch refrigerator
on June 14, 2019
Posted by: Deb22
from New Jersey
I had two conditions in purchasing a new refridge, no fingerprints!!!!! Had to be small enough to fit in air 34 inch space.
Most refrigerators this size are not very attractive and limited in color. GE did a great job in putting some jazz into a small refrigerator. It’s exterior is beautiful and keeps its beautiful look with fingerprint resistant Matt Black exterior.
The water dispenser is inside so no streaks of water stains down the front. It’s a perfect fit! Love the features this little dynamo has. Best of all is the handles. I can open it without having to come in contact with the door surface !!! The handles are easy to keep clean and look attractive.
It’s definitely the attention getter in my little kitchen !!!!
Most refrigerators this size are not very attractive and limited in color. GE did a great job in putting some jazz into a small refrigerator. It’s exterior is beautiful and keeps its beautiful look with fingerprint resistant Matt Black exterior.
The water dispenser is inside so no streaks of water stains down the front. It’s a perfect fit! Love the features this little dynamo has. Best of all is the handles. I can open it without having to come in contact with the door surface !!! The handles are easy to keep clean and look attractive.
It’s definitely the attention getter in my little kitchen !!!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Love the look
on January 31, 2024
Posted by: Anonymous
from Indiana
Love the look of this refrigerator but wish the freezer was larger.
Written by a customer while visiting cafeappliances.com