Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
324
4 Stars
149
3 Stars
79
2 Stars
42
1 Star
40
77%of customers recommend this product.
(
407 out of
531)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
5
perfect for us with more fridge than freezer
on January 25, 2024
Posted by: hiker_annie
from Tennessee
We’ve only had it for one day, but LOVE being able to access all the fridge, esp produce, without bending over to dig around in a low crisper! (we previously had a side-by-side) Also amazing light, beautiful, modern matte black finish without the in-door water or ice.. We eat a ton of produce as vegans, so we need lots more fridge than freezer, and our prep containers use the space so efficiently! Besides, we have a trunk freezer in the basement, so the smaller freezer is perfect for our needs. We also have a 1938 home with black appliances, so we only had three choices, and bought this sight unseen. It was just delivered yesterday so obvs no longterm feedback yet, but we are extremely happy to have chosen this fridge!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Cafe` mediocre
on January 27, 2024
Posted by: bridget4
It falls right in line with all the other unimpressive refrigerators on the market (unless you go extra high end, like Sub-zero). Suitable for single owner but much too small for a family. Limited frig shelf set-up & very tight freezer space. Too expensive for quality & design of the product. Hope it holds up.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, February 7, 2024
Greetings! Thank you for your feedback. We are so sorry to hear that this refrigerator has not lived up to your expectations due to the capacity, design, and quality of the appliance. This is definitely not the consumer experience that we strive for, and we will be sure to pass these comments along to our product teams for review.
We are honored that you chose Cafe Appliances for your home, and we hope you enjoy your refrigerator for many years to come. - Adrian@Cafe
We are honored that you chose Cafe Appliances for your home, and we hope you enjoy your refrigerator for many years to come. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features
on January 31, 2024
Posted by: Moliver
from North Haledon, New Jersey
The refrigerator is very well made with extra features such as Rubbermaid covers for the shelves in the doors. There is a lot of storage space. The exterior has a very nice look.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Pretty but not practical.
on April 2, 2024
Posted by: Db26
from New York
Very simple and pretty but not convenient.
The water dispenser is uncomfortably placed in a tight spot inside the fridge with the button at the top of the dispenser so you’re forced to use two hands- one to press the button and the other to hold the cup.
Water comes out slowly, so you’re there for a long period of time (I do change the filter regularly) letting out the cold air from the fridge and waisting energy.
The water dispenser is uncomfortably placed in a tight spot inside the fridge with the button at the top of the dispenser so you’re forced to use two hands- one to press the button and the other to hold the cup.
Water comes out slowly, so you’re there for a long period of time (I do change the filter regularly) letting out the cold air from the fridge and waisting energy.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael, Hotpoint_Appliances, April 4, 2024
Thank you for taking the time to leave us your review. We are happy to hear you’re enjoying the simplicity of your new fridge, and that you’re enjoying the attractive appearance. We are constantly working to make our appliances better, and we'll forward your comments about the water dispenser’s location and speed to our product team so we can continue to improve.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Nice Fridge
on April 4, 2024
Posted by: As cooks
Refrigerator is fine, although a little small. But this was the best option given the space I had to work with
Response from cafeappliances.comBy Devin, Cafe_Appliances, April 12, 2024
We're pleased to hear that you're satisfied with your new Cafe Appliances french-door refrigerator, and this model fits your space well. Thank you for trusting our brand for your home!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Horrible product
on April 16, 2024
Posted by: Mon6
from Arizona
I hate this fridge/freezer so much! Ge use to be good , but now they are the absolute worst! All of our GE appliances are trash but the this fridge is the worst! It constantly freezes things than if you turn the temp up it makes meat go bad! The freezer seal is awful and tears all the time! Do not buy this fridge and stay away from GE in general.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael, GE_Appliances, April 17, 2024
We hate to hear that your refrigerator has been having trouble maintaining a steady temperature, and that you’ve had issues with the freezer gasket tearing. This is not something we want or expect from our products. We recommend taking a look at some of the articles linked below for things you can check on your own to resolve these issues.
Fridge too cold:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23638
Fridge not cold enough:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
Gasket adjustment:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34614
If you continue to have issues, then we would recommend having your unit diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Fridge too cold:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23638
Fridge not cold enough:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
Gasket adjustment:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34614
If you continue to have issues, then we would recommend having your unit diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks good. But is loud
on April 22, 2024
Posted by: Jlww
from Michigan
Nice looking. But is loud. Scratchy noise while running.
I am wondering if there is damage to the fans. It sounds like ice is making but ice maker isn’t on and water isn’t hooked up.
I am wondering if there is damage to the fans. It sounds like ice is making but ice maker isn’t on and water isn’t hooked up.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian, GE_Appliances, April 24, 2024
We would like to assist you with your refrigerator. We have provided some normal refrigerator noises/sounds at the link below. If your appliance is exuding a noise not listed, service may be needed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.235672902.695342851.1713800056-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.235672902.695342851.1713800056-507723860.1707936747
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe fridge
on June 29, 2024
Posted by: Eye catcher
Love the looks and get lots and lots of compliments. During power outage of 24 hrs everything stayed cold and still had ice cubes.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com