Customer reviews from cafeappliances.com
Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4.1
(622 Reviews)
Rating breakdown 622 reviews
5 Stars
317
4 Stars
147
3 Stars
79
2 Stars
41
1 Star
38
77%of customers recommend this product.
(
401 out of
523)
Customer Reviews for Café - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
1
Noisy, Sending Fridge Back
on November 15, 2023
Posted by: NorbertL
from Denver, CO
Just had my fridge delivered and their is a terrible high pitched noise. The noise is piercing and it's all I can hear. The noise is emanating from the back right of the fridge (left side if your facing the doors). I've added a rubber mat and footings and it hasn't helped. I can't handle this sound and I can't imagine living with it. This is unacceptable.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Devin, Cafe_Appliances, November 16, 2023
Good morning,
Thank you for taking the time to provide a review on your new Cafe Appliances french-door refrigerator. We are truly sorry to hear that you are experiencing a high-pitched noise coming from the unit. You can view all of the normal operational noises for your appliance on our website at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.49823782.1087125642.1699904437-1100713441.1674245189
If you suspect this is not a "normal" noise, we recommend taking advantage of the manufacturer's warranty, and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review! -Devin@Cafe
Thank you for taking the time to provide a review on your new Cafe Appliances french-door refrigerator. We are truly sorry to hear that you are experiencing a high-pitched noise coming from the unit. You can view all of the normal operational noises for your appliance on our website at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.49823782.1087125642.1699904437-1100713441.1674245189
If you suspect this is not a "normal" noise, we recommend taking advantage of the manufacturer's warranty, and scheduling an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review! -Devin@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent choice for white finish
on December 18, 2023
Posted by: Toni23
from Durand, Wisconsin
We love the matte white finish with the bronze handles! The lighting in the refrigerator is excellent! We are very happy with our purchase!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great features
on December 19, 2023
Posted by: Kat0805
from Florida
Beautiful fridge, inside and out. Perfect size for my cabinets.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Looks amazing
on December 28, 2023
Posted by: Ryan13
from Greenville, SC
We love this fridge! The only downside is the small freezer space. Other than that, it looks and performs beautifully
Written by a customer while visiting cafeappliances.com
Customer Rating
5
perfect for us with more fridge than freezer
on January 25, 2024
Posted by: hiker_annie
from Tennessee
We’ve only had it for one day, but LOVE being able to access all the fridge, esp produce, without bending over to dig around in a low crisper! (we previously had a side-by-side) Also amazing light, beautiful, modern matte black finish without the in-door water or ice.. We eat a ton of produce as vegans, so we need lots more fridge than freezer, and our prep containers use the space so efficiently! Besides, we have a trunk freezer in the basement, so the smaller freezer is perfect for our needs. We also have a 1938 home with black appliances, so we only had three choices, and bought this sight unseen. It was just delivered yesterday so obvs no longterm feedback yet, but we are extremely happy to have chosen this fridge!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Cafe` mediocre
on January 27, 2024
Posted by: bridget4
It falls right in line with all the other unimpressive refrigerators on the market (unless you go extra high end, like Sub-zero). Suitable for single owner but much too small for a family. Limited frig shelf set-up & very tight freezer space. Too expensive for quality & design of the product. Hope it holds up.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, February 7, 2024
Greetings! Thank you for your feedback. We are so sorry to hear that this refrigerator has not lived up to your expectations due to the capacity, design, and quality of the appliance. This is definitely not the consumer experience that we strive for, and we will be sure to pass these comments along to our product teams for review.
We are honored that you chose Cafe Appliances for your home, and we hope you enjoy your refrigerator for many years to come. - Adrian@Cafe
We are honored that you chose Cafe Appliances for your home, and we hope you enjoy your refrigerator for many years to come. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features
on January 31, 2024
Posted by: Moliver
from North Haledon, New Jersey
The refrigerator is very well made with extra features such as Rubbermaid covers for the shelves in the doors. There is a lot of storage space. The exterior has a very nice look.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Nice Fridge
on April 4, 2024
Posted by: As cooks
Refrigerator is fine, although a little small. But this was the best option given the space I had to work with
Response from cafeappliances.comBy Devin, Cafe_Appliances, April 12, 2024
We're pleased to hear that you're satisfied with your new Cafe Appliances french-door refrigerator, and this model fits your space well. Thank you for trusting our brand for your home!
Written by a customer while visiting cafeappliances.com