Customer reviews from cafeappliances.com
Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(667 Reviews)
Rating breakdown 667 reviews
5 Stars
335
4 Stars
153
3 Stars
86
2 Stars
46
1 Star
47
76%of customers recommend this product.
(
421 out of
552)
Customer Reviews for Caf - 33 in. Wide 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
1
Nice exterior design, product that works well? NO!
on September 5, 2024
Posted by: Annoyed 2
from Oregon
Do not purchase this item. Randomly freezes items In fridge. Then freezer frosted over solid ice everywhere. Had less than a year. Will cost big $ to fix. I spent a lot of money for this refrigerator, and I believe it is a total lemon. I am hoping the repair actually resolves the problem. Have a garage fridge that has worked since 1980…. It is Still working just fine .
I bought all Cafe products for our kitchen, and I am disappointed in the fridge.
I bought all Cafe products for our kitchen, and I am disappointed in the fridge.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, September 9, 2024
We're here to support you with your refrigerator. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
So Beautiful in White With Brass Handles
on September 2, 2024
Posted by: Denim2024
It's smallish but oh, so gorgeous! I'm writing this on September 2, 2024 and just completed installation of the matching microwave, completing my kitchen in my new home.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian, GE_Appliances, September 20, 2024
Congratulations on your new home! We are excited that you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you’re enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you enjoy your refrigerator for many years to come!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
No egg rack
on August 28, 2024
Posted by: PRPV
High end fit and finish only complaint is there is no egg rack.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Small and noisy with uneven cooling
on August 27, 2024
Posted by: Andre
from Seattle, WA
It’s small, obviously. That’s not the worst of it. The fan inside the fridge compartment turns on every so often and the blades hit the housing. Very loud and annoying and not really sure what the fix might be. The second problem is uneven cooling. Temps set at 39 yet watermelon freezes on one side. Do not recommend.
Response from cafeappliances.comBy Tierra, Café_Appliances, August 28, 2024
We'd like to assist you with your refrigerator. If the fan sounds like it is hitting something, this isn't normal and we recommend service. To schedule service, visit us at cafeappliances.com/service.
As far as the temperature, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
As far as the temperature, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Be Wary
on August 21, 2024
Posted by: Cafe GE User
from Ferndale WA
Ordered this fridge on November 2021, after waiting months for it the frame was bent on where the freezer door seals so it would freeze up all around the exterior area of the door. After waiting another long time, the replacement fridge arrived and has a few issues as well. The door stops on the freezer door do not stop at the same position so it wants to twist when you open it, Also, the temperature is supposed to be set at 37 degrees, but everything seems to freeze on the top shelf so I have it set at 40 degrees. I just worry about the temperature of the food on the lower shelves keeping cold enough.
Lastly, the fridge is very noisy when it's running, loud motor and lots of banging and clicking sounds. I bought this line because it looks nice, but GE had a much better product it seems, many years ago,
Response from cafeappliances.comBy Michael, Cafe_Applianecs, August 22, 2024
It’s unexpected to hear that your refrigerator is freezing food, and that you’ve had issues with the door stops. We’re constantly working to make our appliances better, and we’ll be sure to forward your feedback about the door stops to our product team so we can continue to improve. We suggest checking out the article below for tips to help you stop your food from freezing.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good functionality but annoying buzz/hum
on August 15, 2024
Posted by: El Viejo
from Portland, OR
Seems to work fine in the month we’ve owned it, and looks nice, but it has a very annoying buzz/hum noise when the motor is running. If I press a side panel, or in other ways apply pressure to the outside, the buzz stops. We’ve tried rearranging the contents several times, but no help. I’ve got to think it is related to the design or assembly, where something vibrates unnecessarily.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Very disappointed.
on August 10, 2024
Posted by: Sarah956
from Michigan
We have had our fridge for 7 months now. About 2 months ago, it started randomly making a high pitch squeak that is very loud. About the same time it started freezing w everything in the back of the fridge. We bought this brand because it is supposed to be higher quality. But the inside drawers and inserts are all flimsy and worse quality than any other fridge we have owned. The setup of the freezer doesn’t allow for much either. We spent the extra money because we needed a fridge asap and this was the one we could get the quickest. Now I wish we had gone with something cheaper.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, August 12, 2024
We would be more than happy to assist you with your new refrigerator. We encourage you to take advantage of your limited warranty and schedule service with one of our certified technicians to get this issue properly addressed. You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful fridge
on August 8, 2024
Posted by: Hw07
from Tennessee
This beautiful refrigerator changed the look of my entire kitchen-
I love the matte finish- it doesn’t show any handprints-
It’s clean and sleek since the water dispenser in on the inside.
The size is perfect and doesn’t stick out from the edge of the cabinets-
I can say the freezer gets a little tricky when the ice is really full-
The top and bottom drawers of the freezer just don’t align perfectly when the ice is full-
I wish it would have come with an ice scooper.
The depth of the refrigerator doors is great and they hold a lot.
I love the matte finish- it doesn’t show any handprints-
It’s clean and sleek since the water dispenser in on the inside.
The size is perfect and doesn’t stick out from the edge of the cabinets-
I can say the freezer gets a little tricky when the ice is really full-
The top and bottom drawers of the freezer just don’t align perfectly when the ice is full-
I wish it would have come with an ice scooper.
The depth of the refrigerator doors is great and they hold a lot.
I would recommend this to a friend!
Response from cafeappliances.comBy Charlie, Cafe_Appliances, August 22, 2024
We appreciate you taking the time to leave us feedback, we’re so happy to hear that you’ve been having a good experience with your refrigerator.
Written by a customer while visiting cafeappliances.com