Customer reviews from cafeappliances.com
Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Average customer rating
4
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
328
4 Stars
150
3 Stars
82
2 Stars
44
1 Star
42
77%of customers recommend this product.
(
413 out of
538)
Customer Reviews for Caf - 18 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Automatic Door Stop and Contoured Doors - Matte White
Customer Rating
3
Plastic pieces
on April 27, 2023
Posted by: Cheaply made
from Roundup, MT
The freezer drawer doesn’t flow nicely, often hung up. Is cheaply made for the price of the fridge. . Also the divider in the drawer in the fridge, same thing. Would not buy again.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@Cafe, Café , April 28, 2023
Hello there.
The style and design of your refrigerator is super important to you and your home. It allows for finding foods easily and storage space you can easily manage. We do apologize that this is not the kind of experience with your model you are having.
Features like the LED lighting puts your food in the spotlight so that you can display groceries like a gallery. Although this may be a feature you are having trouble with enjoying and optimizing, we are sure you can appreciate this models turbo cool setting. This make adjustments that will quickly return your refrigerator's internal temperature to your specified setting. Leaving the door open for a bit longer won't affect your refrigerator the slightest.
Thank you for sharing this feedback with us. If you have any questions for us let us know.
-Haley@Cafe
The style and design of your refrigerator is super important to you and your home. It allows for finding foods easily and storage space you can easily manage. We do apologize that this is not the kind of experience with your model you are having.
Features like the LED lighting puts your food in the spotlight so that you can display groceries like a gallery. Although this may be a feature you are having trouble with enjoying and optimizing, we are sure you can appreciate this models turbo cool setting. This make adjustments that will quickly return your refrigerator's internal temperature to your specified setting. Leaving the door open for a bit longer won't affect your refrigerator the slightest.
Thank you for sharing this feedback with us. If you have any questions for us let us know.
-Haley@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
The most beautiful fridge
on April 27, 2023
Posted by: GIGI1118
from Charleston
There were two refrigerators I had my eye on! The one and another one that was pretty big priced too high for our budget. This is sleek and has beautiful bronze handles. It work’s nicely in keeping temperature. Everyone who walks in the room has to “touch”’it!! The best thing is that you see no fingerprints or marks! I use a soft cloth to wipe it down. It’s a runway model of refrigerators!!!! Highly recommend. GE as a company has been top notch customer service and easy tools to navigate warranty’s and orders! LOVE ❤️ them!
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, May 4, 2023
Greetings! Thank you for providing us with your feedback. We are so happy to hear that you are loving your new refrigerator and its customizable handles. This is such a beautiful model with many great features that we're happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe refreg
on July 19, 2023
Posted by: Mariella
from Calverton NY
We love the refreg. The looks of it is beautiful. I do wish I ordered the bigger one but it’s ok for us.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Poor performance and loud rattling doors
on July 31, 2023
Posted by: Noisy Frig
from Falmouth, ME
This frig appears to have rattling doors and runs at about 70 decibels when running.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon@GEA, GE Appliances, August 1, 2023
Hello - We appreciate you taking out some time to connect and share your thoughts. We're sorry to hear about the noise being louder than expected. That is never the kind of experience we'd expect.
For the best assistance towards this we recommend checking to make sure that the leveling legs are completely leveled. If you check this and are still noticing issues, then we suggest getting one of our approved technicians out to check this. We're confident that they can get everything checked out and working like new. You can schedule by calling 1-800-432-2737 or by visiting this link here: https://www.cafeappliances.com/support/schedule-service
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
For the best assistance towards this we recommend checking to make sure that the leveling legs are completely leveled. If you check this and are still noticing issues, then we suggest getting one of our approved technicians out to check this. We're confident that they can get everything checked out and working like new. You can schedule by calling 1-800-432-2737 or by visiting this link here: https://www.cafeappliances.com/support/schedule-service
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Meh. Does not meet expectations.
on August 14, 2023
Posted by: HAnita
from TN
It’s way too much money for these issues.
PROS:
-it’s pretty
-it quiet
-fingerprint free or mostly free
-it’s pretty
-it quiet
-fingerprint free or mostly free
CONS:
-the fridge seal is always wet. Meaning the seal is not good
-it’s way colder than the temperature indicates but tff go at may be because the seal is weak
-no butter shelf in the door
-the fridge seal is always wet. Meaning the seal is not good
-it’s way colder than the temperature indicates but tff go at may be because the seal is weak
-no butter shelf in the door
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, August 15, 2023
Hi,
We're sorry this refrigerator hasn't met your expectations. Your comments on the seal are important to us, and we'll make sure our design team has them when improving future models. Thank you for sharing and please let us know if you have any questions about your refrigerator. We're always glad to help.
-Sylvia@Cafe
We're sorry this refrigerator hasn't met your expectations. Your comments on the seal are important to us, and we'll make sure our design team has them when improving future models. Thank you for sharing and please let us know if you have any questions about your refrigerator. We're always glad to help.
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Classy, goes well with a historic look home
on August 18, 2023
Posted by: Hist
from NA
Well designed and surprisingly roomy for this style
I would recommend this to a friend!
Response from cafeappliances.comBy Tierra@Café , GE Appliances, August 24, 2023
Hey there,
Thank you so much for taking the time to post this review. We're so glad to hear that you're pleased with your new refrigerator. We agree that it has a very classy look about it! And with all the features, we're confident that you will enjoy it for many years to come!
Best wishes! - Tierra@Café
Thank you so much for taking the time to post this review. We're so glad to hear that you're pleased with your new refrigerator. We agree that it has a very classy look about it! And with all the features, we're confident that you will enjoy it for many years to come!
Best wishes! - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Looks good
on August 27, 2023
Posted by: Food guy
from Ocean City MD
Looks great. Size is good if you want a French door fridge but have limited space. Capacity of fridge is adequate but the freezer section is small. Quality of materials really declined since we purchased GE Cafe appliances 7 years ago. And bring back the GE badge on all appliances, looks care without it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Spend your money somewhere else.
on September 15, 2023
Posted by: 9876
from Hermantown, MN
It looks nice sitting in my kitchen. So if you want to impress your friends, buy this. If you think that this is a high quality appliance, like I did, think again. It has made noise since purchased. We have called for service about 6 times in 6 months. The freezer stopped working. It took about two weeks to get parts. It will be over a month by the time someone comes out to install the parts that are sitting in my garage.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, September 15, 2023
Hi,
We're sorry to hear the quality of this refrigerator hasn't met your expectations. Improving your experience is important to us and we'll make sure our product team has them when designing future models. Thank you for your patience and consideration.
-Sylvia@Cafe
We're sorry to hear the quality of this refrigerator hasn't met your expectations. Improving your experience is important to us and we'll make sure our product team has them when designing future models. Thank you for your patience and consideration.
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com