Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - Blue Nebula
Average customer rating
4.5
(644 Reviews)
Rating breakdown 644 reviews
5 Stars
461
4 Stars
80
3 Stars
61
2 Stars
29
1 Star
13
87%of customers recommend this product.
(
544 out of
622)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - Blue Nebula
Posted by: Chicken nugs
Verified Purchase:Yes
I bought this case a while ago and the pop socket location is barely functional in most situations
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, April 20, 2021
Hi there!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface and recommend placing something under the PopSocket to ensure the correct viewing angle is achieved. If you're having troubles with other features of that case, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface and recommend placing something under the PopSocket to ensure the correct viewing angle is achieved. If you're having troubles with other features of that case, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: David
Verified Purchase:Yes
This product was exactly as advertised, and otterbox is a great product, but the delivery time was ridiculously long. It took 11 days from order placement to the time we received it. Not acceptable in 2021.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DrNancy
Verified Purchase:Yes
Pretty with stellar image, I’ve dropped or bumped and still in great shape!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: David
Verified Purchase:Yes
This case does it all. Protects, lightweight, and the pop socket lets you watch easily.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ctringler
Verified Purchase:Yes
I bought this for my mother who is 84 years old and she loves the color and the pop out to hold it with!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jodi
Verified Purchase:Yes
Exactly what I was looking for. Fits in pocket nicely.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JMS10
Verified Purchase:Yes
Not bulky in your pocket, and the built in pop socket is perfect for holding the iPhone without fear of dropping it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Like/ needs work
on May 23, 2021
Posted by: Shorty
Like the case but I’ve dropped it a few times and this happened. Never had an otter box do this.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , May 26, 2021
Hi there!
We're sorry to hear that your Otter _ Pop Symmetry Series case has already gotten damaged! The good news is, we have a great warranty, so feel free to give us a ring at 1-855-688-7269, and we'd be more than happy to get you set up with a replacement OtterBox.
Best,
OtterBox Customer Service Team
We're sorry to hear that your Otter _ Pop Symmetry Series case has already gotten damaged! The good news is, we have a great warranty, so feel free to give us a ring at 1-855-688-7269, and we'd be more than happy to get you set up with a replacement OtterBox.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com