Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - Blue Nebula
Average customer rating
4.5
(644 Reviews)
Rating breakdown 644 reviews
5 Stars
461
4 Stars
80
3 Stars
61
2 Stars
29
1 Star
13
87%of customers recommend this product.
(
544 out of
622)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - Blue Nebula
Posted by: Special k
Verified Purchase:Yes
I love my usual otter box and I thought the pop socket would be great. There is no soft padding inside the case, the pop socket gets in the way of wireless charging even though this is supposed to work with it. I have to sit my phone just right to get it to charge. Shame because I love the colour!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 30, 2019
Hey there Special K,
We're sorry to learn that this Otter + Pop case isn't quite meeting expectations! It is definitely odd that the unit seems to be hindering wireless charging - while you might have to remove the PopTop in order to achieve the best connection, the phone should still charge seamlessly with the case on. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be happy to help troubleshoot the issue. Before you know it, you'll be enjoying stylish security once again!
Best,
OtterBox Customer Service Team
We're sorry to learn that this Otter + Pop case isn't quite meeting expectations! It is definitely odd that the unit seems to be hindering wireless charging - while you might have to remove the PopTop in order to achieve the best connection, the phone should still charge seamlessly with the case on. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be happy to help troubleshoot the issue. Before you know it, you'll be enjoying stylish security once again!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Debbie
Verified Purchase:Yes
I love how OtterBox combined its usual protection in a sleek, lightweight case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: KAT1029
Verified Purchase:Yes
I am loving this case! It is so slim, yet protects my phone (yes I have dropped it). I am also able to use wireless charging with the pop socket on. Perfect!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AshleyRT
Verified Purchase:Yes
This is a great case - love that the popsocket is built in, it's a little less obtrusive than a typical popsocket. The only issue I have is that the lip on the face doesn't stick out as far as the regular Otterbox Symmetry case I have, so my screen cover cracked a little more easily with one drop.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: skgpage
Verified Purchase:Yes
Great case. The only down side is the pop socket does not extend out as far as the original one because it’s seated in the case. If you have big fingers this will be a problem.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, May 14, 2019
Hi skgpage,
We appreciate your thoughts on the Otter + Pop Symmetry Series case. True, the PopGrip is integrated into the case for a slim, pocket-friendly look and function. We will pass your feedback on to our design team for future consideration.
Cheers,
OtterBox Customer Service Team
We appreciate your thoughts on the Otter + Pop Symmetry Series case. True, the PopGrip is integrated into the case for a slim, pocket-friendly look and function. We will pass your feedback on to our design team for future consideration.
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Northern lights
Verified Purchase:Yes
The case is great. I just wish you would have better shipping options.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Caz20
Verified Purchase:Yes
Great quality and colour. The symmetry pop case for my iPhone is perfect for purpose. Not too heavy, but definitely sturdy and hard wearing. I got the mauve which is a really nice colour. Would have liked more colour options though.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kristen
Verified Purchase:Yes
My daughter and I love our case. We have always loved Otterbox. We love that with a pop socket already on the case that you can close it & still use it on a wireless pad charger. We will continue to buy Otterbox. My husband he is a mechanic who has shut his under hood of a car & dropped it off a tailgate of a truck moving & it has always saved his phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com