Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - Blue Nebula
Average customer rating
4.5
(644 Reviews)
Rating breakdown 644 reviews
5 Stars
461
4 Stars
80
3 Stars
61
2 Stars
29
1 Star
13
87%of customers recommend this product.
(
544 out of
622)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - Blue Nebula
Posted by: Terese2020
Verified Purchase:Yes
That being said, I bought the blue/gray cover for my husband’s older iPhone 7S. I think because of the size of the phone, the phone doesn’t stand up with the popup round phone case holder on the back of the case; the phone just falls over. And my husband’s fingers are too big to comfortably hold the phone with the popup gadget. On the bright side, though, I am confident the case will protect his phone if he drops it and the case colors are very pretty. I would only deduct half a star for the popup thingy not functioning. But since I can’t take a half a star off, they get a five-star review for an otherwise excellent product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dbell
Verified Purchase:Yes
I really like this case - I wanted a sturdy case that would keep my phone safe but also wanted it to be comfortable to hold. The integrated pop socket is great - fits almost flat into the case when not in use. Love it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Peggie
Verified Purchase:Yes
I was purchasing screen protectors every other month due to dropping my phone. I am not dropping phone anymore thanks to Otter box!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anna
Verified Purchase:Yes
The colour is the best part, not sure about the holder, can't lay flat on the surface, can slide off the table.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , December 23, 2020
Hi, Anna!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback, and we'll pass your thoughts up the ladder to our Otters in the design lab. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback, and we'll pass your thoughts up the ladder to our Otters in the design lab. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Melba
Verified Purchase:Yes
After repeatedly buying cheap phone covers that broke within weeks and were misrepresented in the ad, my daughter reminded me how expensive my phone cost and I should be protecting it better. She recommended Otterbox and I love this product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: that girl
Verified Purchase:Yes
I love my otter box with the pop up button on the back. wondering if there is a magnetic bottom available? i would love that
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Double D
Verified Purchase:Yes
I feel confident if I drop my phone it will be protected. Just wish came with screen protector as well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cheryl
Verified Purchase:Yes
I was hoping that it would stand up my phone in both landscape and portrait positions, but it only stands up in landscape position. I am disappointed. It works very well if you are looking for one that stands in landscape position. But that's all it does. I was looking for one that does both.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 22, 2021
Hi Cheryl,
We're sorry to hear this Otter + Pop Symmetry Series case isn't meeting your expectations. Although a change in dimensions isn't on our road map, we're always looking to improve the Otter experience, so we'd be happy to pass your feedback up the ladder to our product design team for future consideration. In the meantime, if you have any further questions or concerns, please feel free to touch base below and we'd love to help.
bit.ly/ContactOtter
Best,
OtterBox Customer Service Team
We're sorry to hear this Otter + Pop Symmetry Series case isn't meeting your expectations. Although a change in dimensions isn't on our road map, we're always looking to improve the Otter experience, so we'd be happy to pass your feedback up the ladder to our product design team for future consideration. In the meantime, if you have any further questions or concerns, please feel free to touch base below and we'd love to help.
bit.ly/ContactOtter
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com