Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - Blue Nebula
Average customer rating
4.5
(644 Reviews)
Rating breakdown 644 reviews
5 Stars
461
4 Stars
80
3 Stars
61
2 Stars
29
1 Star
13
87%of customers recommend this product.
(
544 out of
622)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - Blue Nebula
Posted by: AMG714
Verified Purchase:Yes
Nice and thin. Feels like it will protect. Still works with my wireless charger even with the socket still in.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: donnanif
Verified Purchase:Yes
Easy to install and slimmer than my other Otter Box. The pop stand is adorable and collapses much flatter than others. I like that I can change it if I’d like. My only suggestion is that the gasket be the same color as the case. I’m not enthused with the dark gray contrast. Other than that it’s perfect.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ksmith
Verified Purchase:Yes
The case is well made and I live the concept. However, it does not lay flat. Love the idea of the pop socket but don’t like that my phone doesn’t lay flat on my desk. If this case allowed my phone to lay flat I would have kept it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 17, 2019
Hey Ksmith,
We're genuinely sorry to hear that you're feeling so disappointed in the Otter + Pop case design! The unit is not necessarily engineered to lay completely flat so much as it is intended to provide a more streamlined experience when compared to a PopSocket on the regular Symmetry series. Additionally, the PopTop is engineered to stay ever so slightly raised so that you can easily access it when you want to pop it out! If you have any additional questions on this, please feel welcome to call our wonderful Otters at 1-855-688-7269, and they'll be happy to chat!
Best,
OtterBox Customer Service Team
We're genuinely sorry to hear that you're feeling so disappointed in the Otter + Pop case design! The unit is not necessarily engineered to lay completely flat so much as it is intended to provide a more streamlined experience when compared to a PopSocket on the regular Symmetry series. Additionally, the PopTop is engineered to stay ever so slightly raised so that you can easily access it when you want to pop it out! If you have any additional questions on this, please feel welcome to call our wonderful Otters at 1-855-688-7269, and they'll be happy to chat!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Otterbox
Verified Purchase:Yes
I like the phone case. It is slim. It's tabs on the side make it easy to turn the volume up and/or down on my phone. It is also easy to turn my phone off and on while in the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brenda21
Verified Purchase:Yes
I have an addiction to phone cases. This is by far the best case I’ve ever purchased! It’s true to advertisement, the color is exactly as as shown, very lightweight, the buttons are effortless to touch. You will not be disappointed, best purchase ever for me.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Klo1210
Verified Purchase:Yes
These pop cases are so cool! I got the marble looking one and it’s better than I thought it would be. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Applesauce85
Verified Purchase:Yes
The case is nice. Buttons feel great. The color is pretty. But the PopSocket is not placed right. It’s in an indent, so if you have adult fingers they just don’t fit nicely under the PopSocket. Completely disappointed in this purchase.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 23, 2019
Hey there Applesauce85,
We so apologize that this Otter + Pop case isn't quite fitting with your style as well as we hoped! This case was designed for hands of all sizes, so we're surprised that your fingers don't seem to latch onto the PopSocket. Our investigative Otters would love to take a second look to see if we can help at all, so please feel welcome to give them a quick call at 1-855-688-7269. They'll gladly dig deeper to find a permanent solution for this!
Sincerely,
OtterBox Customer Service Team
We so apologize that this Otter + Pop case isn't quite fitting with your style as well as we hoped! This case was designed for hands of all sizes, so we're surprised that your fingers don't seem to latch onto the PopSocket. Our investigative Otters would love to take a second look to see if we can help at all, so please feel welcome to give them a quick call at 1-855-688-7269. They'll gladly dig deeper to find a permanent solution for this!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: irishmidget
Verified Purchase:Yes
Otterbox covers have protected all my phones. I have been very satisfied with every purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com