Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - Blue Nebula
Average customer rating
4.5
(644 Reviews)
Rating breakdown 644 reviews
5 Stars
461
4 Stars
80
3 Stars
61
2 Stars
29
1 Star
13
87%of customers recommend this product.
(
544 out of
622)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - Blue Nebula
Posted by: Roxanne
Verified Purchase:Yes
I love having a pop socket but don’t love how it gets caught on my jeans or how wide it made my phone overall, so this was the solution I needed! The socket is truly low profile and it never gets stuck on my pockets. I will say that bc it is inset, the amount it extends past the cast is less so it is a bit tighter on my fingers. Not a big deal for me as a woman but may be a consideration for men with larger fingers
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Agnes
Verified Purchase:Yes
I got the phone case in the middle of October for my daughters b-day. She got in on October 31st installed it on November 1st as we also got protective glass with it. It’s a great case however the build in pop socket fell off 2 weeks later while she was trying to pull it right in front of me. Not sure if it’s that fragile or defective...When I tried to reach out for an advise, available chat lines are only open from 10am to 2pm really not accommodating working clients... I’m sorry to be bitter.. just disappointed as I do like your products...
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 20, 2020
Hi there!
We're sorry to hear about the damage to your Otter + Pop Symmetry Series case, and your trouble reaching our Customer Service Team! While our chat hours are limited, we can still be reached via email! If this is an issue with the case itself, please don't hesitate to reach out to our Customer Service Team through the "contact us" link below. If the PopTop is the damaged piece, we'd recommend reaching out to PopSockets Customer Service here: https://help.popsockets.com/hc/en-us/articles/360045694152-Otter-Pop-Issues
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about the damage to your Otter + Pop Symmetry Series case, and your trouble reaching our Customer Service Team! While our chat hours are limited, we can still be reached via email! If this is an issue with the case itself, please don't hesitate to reach out to our Customer Service Team through the "contact us" link below. If the PopTop is the damaged piece, we'd recommend reaching out to PopSockets Customer Service here: https://help.popsockets.com/hc/en-us/articles/360045694152-Otter-Pop-Issues
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Mitchell S
Verified Purchase:Yes
I bought this 2 weeks ago and I am so glad I did. This company gives great service and stands behind their products. I will only use Otter Box on all of electronics! Thank you Otter Box
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jess
Verified Purchase:Yes
I've had this case for 3 years and it has survived and protected my phone from lots of drops. I recently cracked and broke the Pop Socket, so I ordered a new one. While it doesn't have a screen protector, the edges of the case stick out just enough to take the hit on behalf of the screen :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MHNJ78
Verified Purchase:Yes
I've always wanted a solid case to protect my phone, but thought that OtterBox was 'too clunky'. I've always wanted to use a PopSocket, but didn't like that they weren't flush with a case. Behold, the marriage of these 2 products - a PopSocket on an OtterBox Symmetry case. I was sold! Loving this case and as long as they keep making them for future iPhone designs, I'll keep buying them.
A HUGE plus - my phone still charges wirelessly with the PopSocket still attached. I was afraid that I would have to keep removing it for it to charge.
Thank you, OtterBox and PopSockets!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lca51
Verified Purchase:Yes
I never liked pop sockets because when I put my phone in my pocket the socket would catch on the outer edge of my pocket and feel bulky. This new case is slim and smooth as well as attractive. Just a great new case.
Written by a customer while visiting otterbox.com
Posted by: Helles99
Verified Purchase:Yes
I waited for what seemed like forever for this to be released. I loved having a pop socket but hated replacing it so often because it would no longer stick. You don’t have to worry about that with Otterpop. I love having it.
My only complaints are about the size of the case itself and the material. I wish the front part that protrudes over your screen was a softer polymer. I also wish the pop socket protruded more. Due to the case material on the back, it takes away from allowing your fingers to fit fully. Either make the case slimmer or make the pop socket expand more.
All in all, I would recommend this if you have thin fingers.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ric0shea
Verified Purchase:Yes
This is a great phone case. The built in Pop Socket is a wonderful addition.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com