I bought this cover and the pop is loose but it still folds in
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, September 13, 2019
Hi there!
We're sorry to hear that the PopTop is loose on your case! We suggest trying out a different PopTop if you have one available. If that is still loose, it might be an issue with the case itself, so give us a call at 1-855-688-7269, and we can get you a replacement OtterBox. If the other PopTop isn't loose, it might be an issue with the top you have, so we'd recommend reaching out to PopSockets here: https://help.popsockets.com/hc/en-us
I love the idea of a Popsocket on a phone and I loved my original Otterbox cover for my iPhone. This integrates both of these products together and it is seamless so my phone is now balanced on the table. I also love the idea that I can change out the Popsocket in the future. It is also less bulky than my previous Otterbox cover and fits in my pocket perfectly.
I’ve had this case for 2 weeks now and it fits and looks great. I was concerned the pop feature would make the case feel bulky but it is unnoticeable in my pocket
Bought a wk ago already have dropped it and it’s not scuffed, everyone compliments the marbled designed and no worries about the pop socket ever coming off! Great purchase
I bought this case less than a month ago for my 13 year old son. I fully expect that he’s used the ‘pop’ excessively, but it’s already broken off. Pretty disappointing for the price. Like the case otherwise.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , September 20, 2019
Hi there!
We're sorry to hear that the PopTop came off of your son's Otter + Pop Symmetry series case. Those PopTops are designed to be removable to allow for variety and personalization. That being said, if that popped off due to damage to the case, we want to make sure we get you taken care of, so give us a ring at 1-855-688-7269, and we can get you helped out. If the damage is on the PopTop itself, we recommend reaching out directly to PopSockets here: https://help.popsockets.com/hc/en-us
Case is robust and feels solid. The pullout on the back is a great idea. The only downside to this product being that there's no screen protection included. For the same price you can get the Defender case that fully protects your phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , September 30, 2019
Hi there!
We're sorry to hear that your Otter + Pop Symmetry Series case didn't check all your boxes! We'll be sure to get your feedback passed up the ladder. If you're looking for a case that has an integrated PopTop and a built-in screen protector for this device, we'd suggest checking out the Otter + Pop Defender Series case. See more about that case here: https://www.otterbox.com/en-us/iphone-8?prefn1=series&prefv1=Otter%20%2B%20Pop%20Defender%20Series
If you have any questions about that, give us a ring at 1-855-688-7269, and we can get you helped out.
Love this phone case, colour is beautiful, & the feel is great, the pop out is so handy as it allows me to stand my phone up & follow recipes whilst cook