Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - Blue Nebula
Average customer rating
4.5
(644 Reviews)
Rating breakdown 644 reviews
5 Stars
461
4 Stars
80
3 Stars
61
2 Stars
29
1 Star
13
87%of customers recommend this product.
(
544 out of
622)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - Blue Nebula
Posted by: Momof3
Verified Purchase:Yes
I really and liking my case with pop socket. It’s durable and sturdy and light weight. The only thing I wish is if they had more color options and you can change the pop socket top to give the case more bling.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: REH83
Verified Purchase:Yes
This case works well on my iPhone 8; it allows me to charge my phone wirelessly (or,via a cord if I choose). I am used to using a defender, but wanted to try a slimmer case. I was worried at first that it was too slim and slippery, but it has not been a problem. I think the attached pop socket helps to make it easy to hold onto and the slimness has its benefits. I added a glass screen protector as well. I like the galaxy design.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Allie
Verified Purchase:Yes
Have only had it 2 weeks and it’s amazing. Survived dropping from hands when picking up my kids. And the pop socket is a lot better than using the original pop sockets on a case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Delicatxan
Verified Purchase:Yes
This case is lightweight but durable. The pop socket feature is so useful. I love that it lays flat so you can put it in a charging cradle in the car. I especially like that you don’t have to open a flap to insert the charging cable like you do with the Defender case. I only hope it protects my phone as well over time. I won’t use any case but Otter Box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sheerah
Verified Purchase:Yes
Bought it for a change. I love the colour. I was a bit surprised at how flimsy the case seemed after using my Commuter cover for several months. The volume buttons on the side seem to stick out enough that as I slide it in & out of the pocket of my purse or even just handle it normally, the volume is going up & down. I never know where it'll be & have missed several calls because it was turned down. I'm going back to my Commuter.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 19, 2019
Hi Sheerah,
Although we’re glad that the color on this Otter + Pop Symmetry case is working out, we’re bummed that it is not checking some of your other boxes. We would love to get more details and try to assist with this situation. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will gladly help in any way that we can!
Kindly,
OtterBox Customer Service Team
Although we’re glad that the color on this Otter + Pop Symmetry case is working out, we’re bummed that it is not checking some of your other boxes. We would love to get more details and try to assist with this situation. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will gladly help in any way that we can!
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Alyssa
Verified Purchase:Yes
I’m happy with the quality and sleek design still of this symmetry case. I was excited to have the pop socket built in but I feel like it’s too low. I guess when I’ve normally purchased pop sockets and placed them on myself, I put them a little more towards the upper half of phone. I find that to be much more comfortable to use with the phone as a whole. Whether it’s just sitting down browsing my phone or when I’m out and about taking photos.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ajamarie
Verified Purchase:Yes
This case is nice, but not the best. If you’re buying for phone protection you’ll want to go with a different model, this one doesn’t seem to be the best choice for that. The built in pop socket is neat, but it doesn’t work as well as a stand when combined with the thick back of the case as well as they work on a phone without a case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , January 9, 2020
Hi there!
We're sorry to hear that you're having some issues with your Otter + Pop Symmetry Series! When you're using that PopSocket as a stand, we usually suggest pulling the PopTop all the way out, then pushing down one side. This allows you to use the side that's still popped out as the stand for your phone.
We're bummed that you're not as confident with your case as you'd be with a different model. Rest assured, that case design has gone through hundreds of hours of testing to ensure that it's going to hold up to the rigors of daily life. Additionally, that case is covered under our stellar warranty, so if anything happens to your case, give us a call at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear that you're having some issues with your Otter + Pop Symmetry Series! When you're using that PopSocket as a stand, we usually suggest pulling the PopTop all the way out, then pushing down one side. This allows you to use the side that's still popped out as the stand for your phone.
We're bummed that you're not as confident with your case as you'd be with a different model. Rest assured, that case design has gone through hundreds of hours of testing to ensure that it's going to hold up to the rigors of daily life. Additionally, that case is covered under our stellar warranty, so if anything happens to your case, give us a call at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: N Stephan
Verified Purchase:Yes
I bought the Otter + Pop Symmetry case with the nebula print in early March, right after I ordered my new iPhone 8 from Apple. I'm so thankful for both... because I'm able to use my phone to easily connect during this time of isolation, and because it has fallen out of my fluffy robe several times and the OtterBox case has protected it! I don't know how folks are getting devices repaired these days, and I really don't want to find out!
The design is sleek and eye-catching, with the blue, pink, and purple nebula. And the PopSocket has been very helpful as a grip and kickstand... I use it so much that I may wear it out (if so, it's easily replaceable)! I'm experimenting with the mount now, and I've found that if you pop the grip out a little, then mount it and push it back in, it seems to stay. We'll see how that works in the car once I have someplace to go!
Thanks again for making a great product, OtterBox!
The design is sleek and eye-catching, with the blue, pink, and purple nebula. And the PopSocket has been very helpful as a grip and kickstand... I use it so much that I may wear it out (if so, it's easily replaceable)! I'm experimenting with the mount now, and I've found that if you pop the grip out a little, then mount it and push it back in, it seems to stay. We'll see how that works in the car once I have someplace to go!
Thanks again for making a great product, OtterBox!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com