Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - Blue Nebula
Average customer rating
4.5
(644 Reviews)
Rating breakdown 644 reviews
5 Stars
461
4 Stars
80
3 Stars
61
2 Stars
29
1 Star
13
87%of customers recommend this product.
(
544 out of
622)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone 7 and 8 - Blue Nebula
Posted by: Scot
Verified Purchase:Yes
Sleek protective phone case. Love the pop socket on the back.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Christine
Verified Purchase:Yes
I bought this for Christmas for my granddaughter! She had been looking at the same one!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tea Time
Verified Purchase:Yes
Practically Perfect in Every Way. I like the little knob to hold onto when I answer a call.
Also, if I want to watch a show, propping the phone up with that knob is so much better than a flimsy kickstand. It protects nicely and . . . it's beautiful! What more can you want? Maybe it can even get Mr. Banks to pay more attention to his children.
Also, if I want to watch a show, propping the phone up with that knob is so much better than a flimsy kickstand. It protects nicely and . . . it's beautiful! What more can you want? Maybe it can even get Mr. Banks to pay more attention to his children.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Zaddy74
Verified Purchase:Yes
Since buying my first otterbox case, I’ve been a fan, and have bought them ever since. The product quality, warranty, and customer service are all amazing.
Written by a customer while visiting otterbox.com
Posted by: Sara27
Verified Purchase:Yes
I love my new pop top marble phone case. It was so easy to purchase and simple to install. I wouldn't buy any other phone case because I know this case will protect my iPhone and look gorgeous and classy at the same time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: GLinx
Verified Purchase:Yes
This case is fantastic! It's thin and protective and I love the pop socket, especially when I am watching a video on my phone. Great color too.
Very happy with my purchase!
Very happy with my purchase!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Music
Verified Purchase:Yes
This case was as high quality as I had come to expect from Otterbox, and I believe it is probably one of the most safe cases among the ones I own. I was disappointed in the pop socket feature. It did not lay as flush as I had hoped so the back does not lay flush against a table. I was able to use my wireless charging pad, but had to be more careful to arrange it on the pad to enable charging. Last, my real disappointment was in the socket itself. When I extended fully I could barely get my (male hand) fingers underneath the socket to hold the phone. And when I would use it to tilt my phone on a table, the socket would usually collapse closed unless I very gingerly set the phone down. I’ve switched back to previous cases.
Response from otterbox.comBy OtterBox , Customer Service Team , March 8, 2021
Hi there!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the recessed PopSocket, and we'll be sure to get your thoughts passed up the ladder to our design team. While that case is compatible with Qi charging, we do suggest removing the PopTop to improve charging functionality. Additionally, we recommend OtterBox Power accessories for best wireless charging experience, though there are plenty of non-OtterBox charging pads that perform well with our cases.
When you're using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface and recommend placing something under the PopSocket to ensure the correct viewing angle is achieved.
If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the recessed PopSocket, and we'll be sure to get your thoughts passed up the ladder to our design team. While that case is compatible with Qi charging, we do suggest removing the PopTop to improve charging functionality. Additionally, we recommend OtterBox Power accessories for best wireless charging experience, though there are plenty of non-OtterBox charging pads that perform well with our cases.
When you're using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface and recommend placing something under the PopSocket to ensure the correct viewing angle is achieved.
If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: JimmyRhys
Verified Purchase:Yes
The case is strong but comfortable. The built-in PopSocket on the on the back of the case works really well. Overall is a good value if you want to protect you device. I bought this for my wife’s new iPhone SE 2nd Gen and she loves it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com