Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 7 Plus and 8 Plus - Lilac Dusk
Average customer rating
4.4
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
123
4 Stars
25
3 Stars
14
2 Stars
12
1 Star
7
84%of customers recommend this product.
(
150 out of
178)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 7 Plus and 8 Plus - Lilac Dusk
Posted by: phone case
Verified Purchase:Yes
I bought this last week and and just received it and even though it’s only been a few days, I am in love with this marble case and the pop socket it very helpful.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Adeanah
Verified Purchase:Yes
I bought this outer Box case because it had a pop socket included in for my daughter. However the pop socket does not hold the phone up. You still have to put it against the wall in order for it to work. The pop socket does not hold the iPhone 8 plus like it says it does. It fits in the case but does not hold the phone upright.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 8, 2020
Hi there!
We're sorry to hear about your frustration with that Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with that Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Elizabeth
Verified Purchase:Yes
The case protects the phone and the button on the back is awesome
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Leeladyred
Verified Purchase:Yes
I bought the Nebula cover for my IPhone 8 Plus and couldn’t be happier. It looks great and is functional. Plus it looks great. Have gotten many compliments on it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Zaddy74
Verified Purchase:Yes
Since buying my first otterbox case, I’ve been a fan, and have bought them ever since. The product quality, warranty, and customer service are all amazing.
Written by a customer while visiting otterbox.com
Posted by: Sara27
Verified Purchase:Yes
I love my new pop top marble phone case. It was so easy to purchase and simple to install. I wouldn't buy any other phone case because I know this case will protect my iPhone and look gorgeous and classy at the same time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Em_Raven
Verified Purchase:Yes
Otter Box has always been my go to for cases, due to the durability. I’ve owned my new case for only a few weeks, and the soft plastic lining is already peeling. I was very surprised by the fact that I was already seeing damage. It’s not the Otter Box I expected.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 6, 2021
Hi there!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! It's certainly odd to hear that your case has started peeling, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! It's certainly odd to hear that your case has started peeling, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Erica_t
Verified Purchase:Yes
LOVE LOVE THIS!!! The case is really light and I love that the pop socket closes flush with the case so it can go in my pocket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com