Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 7 Plus and 8 Plus - Lilac Dusk
Average customer rating
4.4
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
123
4 Stars
25
3 Stars
14
2 Stars
12
1 Star
7
84%of customers recommend this product.
(
150 out of
178)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 7 Plus and 8 Plus - Lilac Dusk
Posted by: ctringler
Verified Purchase:Yes
I bought this for my mother who is 84 years old and she loves the color and the pop out to hold it with!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jodi
Verified Purchase:Yes
Exactly what I was looking for. Fits in pocket nicely.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JMS10
Verified Purchase:Yes
Not bulky in your pocket, and the built in pop socket is perfect for holding the iPhone without fear of dropping it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Disappointed, seems cheap
on July 12, 2021
Posted by: JCSA2456
Received my new case today. We’ve owned many, many OtterBoxes in the past and have always been happy. The colors are very nice and I like that it’s slim, but I have to say, for what this cost, it seems very cheap and very poorly designed. There is no rubber liner as I’ve always had in the past. It is a thin plastic shell, with one very thin line of rubber around the front edge. I can’t imagine this will protect my phone if it’s dropped which is why I’ve always invested in OtterBoxes. Pop socket is tight on fingers due to the indention where it lays when pushed in. I understand the reason for the indention, but they should’ve extended the pop socket little more for finger room. Very disappointed in the overall quality of this case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , July 13, 2021
Hi there!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the Recessed PopTop, and we'll be sure to let our design team know about your experience. Rest assured, all of our cases have been through hundreds of hours of design testing to ensure they will provide your phone with the protection OtterBox is known for. If you run into any issues with your case, it is backed by our stellar warranty, so feel free to call us at 1-855-688-7269 and we can help.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the Recessed PopTop, and we'll be sure to let our design team know about your experience. Rest assured, all of our cases have been through hundreds of hours of design testing to ensure they will provide your phone with the protection OtterBox is known for. If you run into any issues with your case, it is backed by our stellar warranty, so feel free to call us at 1-855-688-7269 and we can help.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: bec123154648797
Verified Purchase:Yes
this phone is too large for this kind of case. The pop socket did not support the weight of the phone nor was it long enough or sturdy.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , July 26, 2021
Hi there!
We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface and recommend placing something under the PopSocket to ensure the correct viewing angle is achieved.
If you continue having issues with your OtterBox, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface and recommend placing something under the PopSocket to ensure the correct viewing angle is achieved.
If you continue having issues with your OtterBox, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Court
Verified Purchase:Yes
Love my new phone case. I like how it is a thinner case and can fit in your back pocket if you want.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mollysue
Verified Purchase:Yes
I bought this for my 12 year old granddaughters birthday ! She loves the new slimness of the otter box and of course the lovely lilac color ..!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rocky
Verified Purchase:Yes
Sturdy, pretty and great fitting!!! I Woburn another to vary my collection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com