Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 7 Plus and 8 Plus - Lilac Dusk
Average customer rating
4.4
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
123
4 Stars
25
3 Stars
14
2 Stars
12
1 Star
7
84%of customers recommend this product.
(
150 out of
178)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 7 Plus and 8 Plus - Lilac Dusk
Posted by: Janetmcm
Verified Purchase:Yes
Glad I purchased. Integrated pop socket makes it easier to hold with arthritic thumbs.
My only concern is that the rest of the case material is super smooth and slippery.
My only concern is that the rest of the case material is super smooth and slippery.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sandy88
Verified Purchase:Yes
Best IPhone case I have ever purchased!
Sturdy but also looks great!
Sturdy but also looks great!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Henri
Verified Purchase:Yes
I bought it a few weeks ago it a nice phone case. I’m happy
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mama G
Verified Purchase:Yes
I love 90% of the features of this phone. Great protection. Love the marble print. Nice touch and finish. And appreciate the built in pop up holder. However the pop up is not functioning as a stand like I see in the video. I have an iPhone 7 Plus and it seems to be too heavy for the stand to support. I still like the cover and use it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Quick
Verified Purchase:Yes
I love the marble swirl pattern on the case. The pop socket is ok. I’m not a fan of them but love the case. It would be great if OB offered all designs with AND without a pop socket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: fefe
Verified Purchase:Yes
My 12yr old niece picked this for her cell phone, after getting her phone repaired the 3rd time. I told her it's time for a better case. She did her research and picked this case and she loves it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jm34
Verified Purchase:Yes
Hey I ordered purple case for iphone8s. It is really like faded pink. It’s okay. Prefer real purple.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Chicken nugs
Verified Purchase:Yes
I bought this case a while ago and the pop socket location is barely functional in most situations
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, April 20, 2021
Hi there!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface and recommend placing something under the PopSocket to ensure the correct viewing angle is achieved. If you're having troubles with other features of that case, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface and recommend placing something under the PopSocket to ensure the correct viewing angle is achieved. If you're having troubles with other features of that case, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com