Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 7 Plus and 8 Plus - Lilac Dusk
Average customer rating
4.4
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
123
4 Stars
25
3 Stars
14
2 Stars
12
1 Star
7
84%of customers recommend this product.
(
150 out of
178)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 7 Plus and 8 Plus - Lilac Dusk
Posted by: HWB1
Verified Purchase:Yes
I love the feel and protection of the case but am super disappointed that wireless charging doesn’t work when the pop socket is on. The website says that the case does not hinder wireless charging but it does. Otherwise, great case.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , May 12, 2020
Hi there!
We're sorry to hear about any disappointment with your Otter + Pop Symmetry Series case! As we mentioned on our website, you may need to remove the PopTop for the best charging experience. We'll be sure to get your feedback passed up the ladder to our design team.
Best,
OtterBox Customer Service Team
We're sorry to hear about any disappointment with your Otter + Pop Symmetry Series case! As we mentioned on our website, you may need to remove the PopTop for the best charging experience. We'll be sure to get your feedback passed up the ladder to our design team.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Brenda
Verified Purchase:Yes
Love the cute color but even more, the high quality.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nicole2020
Verified Purchase:Yes
I absolutely love this case, It’s not as bulky as some of the other cases I’ve used in the past and it’s super cute!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CanWill
Verified Purchase:Yes
Gets the job done, and the pop socket is an extra bonus
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: none
Verified Purchase:Yes
Purchased for my granddaughter's birthday - she loves it. Ordering & shipping & receiving were a breeze. Thanks!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Timothy
Verified Purchase:Yes
The website states you can charge ur phone wirelessly with the case one and even with the pop thing off well it doesn’t work so now I have to take my case off every time I need to charge my phone it is a hassle I don’t recommend any cases with the pop thing if you have a wireless charge
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 13, 2020
Hi Timothy,
We're sorry to hear about the wireless charging issues. We do recommend using Apple suggested chargers or the OtterSpot for the best and fastest charging experience. Please feel free to contact us for further assistance here: https://www.otterbox.com/en-us/contact-us
Sincerely,
OtterBox Customer Service Team
We're sorry to hear about the wireless charging issues. We do recommend using Apple suggested chargers or the OtterSpot for the best and fastest charging experience. Please feel free to contact us for further assistance here: https://www.otterbox.com/en-us/contact-us
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Happy Customer
Verified Purchase:Yes
Sturdy case while accommodating my pop socket. I was able to remove theirs and replace with my custom pop socket. Also, you can still charge your phone on the wireless charging pad.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dena
Verified Purchase:Yes
I like the case being so slim and able to slide into pockets as I am RN and take it with me all the time
I would recommend this to a friend!
Written by a customer while visiting otterbox.com