Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 7 Plus and 8 Plus - Lilac Dusk
Average customer rating
4.4
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
123
4 Stars
25
3 Stars
14
2 Stars
12
1 Star
7
84%of customers recommend this product.
(
150 out of
178)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 7 Plus and 8 Plus - Lilac Dusk
Posted by: Roger G
Verified Purchase:Yes
The pop functionality makes an already great case even better yet. Have used Otterbox cases for years and this is my favorite case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mama C
Verified Purchase:Yes
Putting the pop socket into the symmetry case is a brilliant idea. Excellent job Otterbox!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Punkin
Verified Purchase:Yes
I love the color and the pop socket made right into the cover It is lightweight and fit good in my pockets still.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marty
Verified Purchase:Yes
I got the otter box with the popsocket in the nebula. I love it ! Fits my phone perfectly. I couldn’t be happier thank you
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bunny64
Verified Purchase:Yes
I have purchased symmetry cases for my various phone and have. ever been disappointed with the protection that it provides.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brit
Verified Purchase:Yes
Really cute but the pop socket could be longer. It stands but not very well and it doesn’t stand the phone up high enough (while the phone is on its side) to make for easy viewing.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , November 12, 2019
Hey, Brit!
We're sorry to hear about your frustration with that Otter + Pop Symmetry Series case. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with that Otter + Pop Symmetry Series case. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Ultan
Verified Purchase:Yes
Pop up is too small to be functional as a prop to watch anything on it
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 15, 2019
Hi, Ultan!
We're sorry to hear that your Otter + Pop Symmetry Series case does not stand. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface. That should help with the top heaviness of the phone.
If that doesn't help, give us a ring at 1-855-688-7269, and we'd be happy to try and troubleshoot further.
Best,
OtterBox Customer Service Team
We're sorry to hear that your Otter + Pop Symmetry Series case does not stand. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface. That should help with the top heaviness of the phone.
If that doesn't help, give us a ring at 1-855-688-7269, and we'd be happy to try and troubleshoot further.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Metoo
Verified Purchase:Yes
Easy to install. Pop up provides secure grim on phone. Can’t get pop up to hold at angle on desk keeps releasing. Very attractive look. Buttons operate easy whereas my other Otter required extra effort. Happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com