Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 7 Plus and 8 Plus - Lilac Dusk
Average customer rating
4.4
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
123
4 Stars
25
3 Stars
14
2 Stars
12
1 Star
7
84%of customers recommend this product.
(
150 out of
178)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 7 Plus and 8 Plus - Lilac Dusk
Posted by: GMan
Verified Purchase:Yes
I wish the pop socket was more flush with the back of the phone. It sticks out but not as much as a regular pop socket.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, June 5, 2019
Hi there GMan,
We're sorry to hear that the Otter + Pop Symmetry Series for iPhone 8 Plus/7 Plus isn't laying as flat as you want it to! Because our Otters designed the PopSocket to leave room for fingers, it cannot lay totally flat. However, the dimensions still allow the case to be pocket-friendly. Although a change in scopes isn't on our road map, we'd be happy to pass your feedback to our design team. If you have any other questions or concerns, our friendly Otters are always here to help. Please feel free to reach out at 1-855-688-7269.
Sincerely,
OtterBox Customer Service Team
We're sorry to hear that the Otter + Pop Symmetry Series for iPhone 8 Plus/7 Plus isn't laying as flat as you want it to! Because our Otters designed the PopSocket to leave room for fingers, it cannot lay totally flat. However, the dimensions still allow the case to be pocket-friendly. Although a change in scopes isn't on our road map, we'd be happy to pass your feedback to our design team. If you have any other questions or concerns, our friendly Otters are always here to help. Please feel free to reach out at 1-855-688-7269.
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Zalswife
Verified Purchase:Yes
I bought this case because it had the pop socket built in. I absolutely love it!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sarah F
Verified Purchase:Yes
Been using this case for a couple weeks and so far I’m so happy with my purchase. The case doesn’t add any bulk, looks great and has definitely protected my phone the couple drops I’ve had. My only issue is that there is a small chip in the finish of the case already. I’m concerned that long term The chip(s) will get worse and the finish might peel from those points. Time will tell. Overall, I’m happy
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Elado
Verified Purchase:Yes
The case fits well and the buttons work ok. There are several flaws in the rubber and where the rubber meets the plastic. Excess rubber from moulding and inconsistent plastic to rubber transitions. Email sent to Otter support and no response for 2 weeks. I would be ok with these defects of the case was not as expensive as it is.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 11, 2019
Hey there Elado,
We are so sorry to see that there have been some gaps in the integrity of this Otter + Pop Symmetry case! This is very strange because our cases are designed to fit each phone seamlessly. No worries! We'd love to smooth things out and get you a brand-new case. Please don't hesitate to give us a call at 1-855-688-7269 and we'll set that up for you right away.
Best,
OtterBox Customer Service Team
We are so sorry to see that there have been some gaps in the integrity of this Otter + Pop Symmetry case! This is very strange because our cases are designed to fit each phone seamlessly. No worries! We'd love to smooth things out and get you a brand-new case. Please don't hesitate to give us a call at 1-855-688-7269 and we'll set that up for you right away.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Big Sister
Verified Purchase:Yes
Have bought otterbox as well as other brands of telephone covers as I upgrade my phone. Otterbox has never disappointed. I seem to drop my phone a lot and otterbox has always kept my phone in tip-top shape.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Maridix
Verified Purchase:Yes
I’m obsessed with the color. The quality is really good, protects very well my phone and love that it comes already with the popsocket and you can change it for your favorite ones
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: pink otter
Verified Purchase:Yes
My first OtterBox! What a great case! Beautiful color and Pop Socket doesn’t stick out so much. Very sleek - easier to put in pocket or purse - great design! My phone is well protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LV426
Verified Purchase:Yes
I’ve had case for a couple of weeks and very pleased. It’s not only good looking, but the built-in pop socket gives confidence it won’t fall off. If you want a case cover knowing your stick on pop socket will not fall off, this is your best choice.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com