Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone X and XS - Fall Blossom
Average customer rating
4.3
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
130
4 Stars
33
3 Stars
19
2 Stars
6
1 Star
10
85%of customers recommend this product.
(
163 out of
192)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone X and XS - Fall Blossom
Posted by: Jules
Verified Purchase:Yes
This a great high quality phone case. It is sturdy and the built in pop up in the back is so useful. Best phone case I ever owned.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Trish
Verified Purchase:Yes
Love the color! Was looking for a style that wasn’t too bulky.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dora04736
Verified Purchase:Yes
I love the otter box cover and the funny thing is it matches a hoody that my so has! I really love the colors of purple pink blue white.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kelly0503
Verified Purchase:Yes
I bought this about a month ago and I love how easy it is to change my pop socket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Peter29
Verified Purchase:Yes
Perfect for holding my upgrade. My only complaint is no screen guard installed.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Can’t use all my controls
on March 14, 2022
Posted by: Brybry
I’m not happy that I can’t use all my i-phones buttons with my otter box case on it. I have the Xs max , the Apple logo is a usable button, go to accessibility- touch-back tap-double tap there are several options it can be set for. I have mine set for screenshots. But it’s unusable with Otter Box case
Response from otterbox.comBy OtterBox, Customer Service Team, March 15, 2022
We're sorry to hear you're having some trouble utilizing the Back Tap feature of your iPhone while the device is covered with the Otter + Pop Symmetry Series Case. Although it makes sense that you wouldn't be able to activate your chosen double and triple-click shortcuts through the PopTop component, we would expect the case to allow such functionality above it.
We'd suggest that you try re-calibrating the settings while the case is on your iPhone if you haven't done so already. If we can be of any further assistance, please feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Service Team
We'd suggest that you try re-calibrating the settings while the case is on your iPhone if you haven't done so already. If we can be of any further assistance, please feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com