Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone X and XS - Fall Blossom
Average customer rating
4.3
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
130
4 Stars
33
3 Stars
19
2 Stars
6
1 Star
10
85%of customers recommend this product.
(
163 out of
192)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone X and XS - Fall Blossom
Posted by: Richard94
Verified Purchase:Yes
I’ve used an Otterbox Defender on every iPhone I’ve owned. They are definitely the best case when it comes to protecting your phone. I’ve never had one break in one (knock on wood). I’ve always wanted to purchase a Popsocket but I never did. This was because I thought it would be too bulky and would interfere with wireless charging. This case has solved all my problems! The Popsocket sits almost flush so you can still wirelessly charge. My pinky finger no longer hurts from resting my phone on it. This was seriously one of the greatest collaborations ever.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: batman92
Verified Purchase:Yes
This case is excellent! I love that it keeps my phone well protected and thanks to the built in pop socket it’s easy to hold on to and I can still use my wireless charger! Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bo y
Verified Purchase:Yes
I have issues with my power button and couldn’t open the charging flap for a few weeks.
I have an iPhone X and to turn my phone off I have to press the right button + up volume at the same time. The case just doesn’t let me easily do that. Frustrating
I have an iPhone X and to turn my phone off I have to press the right button + up volume at the same time. The case just doesn’t let me easily do that. Frustrating
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, April 19, 2019
Hey there Bo y,
We apologize that you're feeling a little frustrated with your current OtterBox! It sounds like your case is dealing with some functionality issues, and our friendly Otters would love to take a closer look to see if we can help at all. Please feel welcome to give them a quick call at 1-855-688-7269, and they'll gladly do what they can to help restore your stellar security!
Best,
OtterBox Customer Service Team
We apologize that you're feeling a little frustrated with your current OtterBox! It sounds like your case is dealing with some functionality issues, and our friendly Otters would love to take a closer look to see if we can help at all. Please feel welcome to give them a quick call at 1-855-688-7269, and they'll gladly do what they can to help restore your stellar security!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Little Debbie
Verified Purchase:Yes
I love this phone case!!! I ride motorcycles with my husband and I love to video & take pictures while riding. Having a pop socket on my phone makes it a lot easier to hold onto while doing this but I had trouble sometimes with the pop sockets that you stick on not always staying stuck on certain phone cases so I was so excited to find that Otterbox had come out with a case that has a pop socket already attached!!! I was a little hesitant at first because it is a little expensive but after getting and using it I found that it is worth every penny!!!! I absolutely love this phone case and this will be the only kind I use from now on!!! The case feels so good and the pop socket is great when your using it and is flush with the case and not bothersome when you’re not using it!!!! I have dropped my phone a couple of times on the sidewalk & hardwood floor and the case has kept my phone well protected!! I purchased the pink/grey, I think it’s called maroon and the color is so pretty!!! I would definitely recommend this case!!! Worth the money!!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: sbugai123
Verified Purchase:Yes
Bought this a week ago and the rubber around the front is already scuffed and missing pieces, just from normal wear and tear! But it does work with wireless charger
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Terri
Verified Purchase:Yes
I love the protection the Otterbox provides and having the built in popsocket is great! My only wish is that they came in metal so I wouldn't have to cover them to accommodate my magnetic car holder.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ScottM
Verified Purchase:Yes
Bought this because I was hoping the popsocket would work as a horizontal and vertical stand and make the phone easier to handle. It works ok as a horizontal stand but collapses when trying to use it as a vertical stand. Also the case on my iPhone 10s Max makes it too large to hold well in one hand. So I returned the case. Build quality is good so if you have big hands and like popsockets than this is the case for you.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 19, 2019
Hey ScottM,
Sorry to hear that this Otter + Pop case didn't end up matching your style as expected! We completely understand your decision to return the item based on personal preferences, and we sincerely hope that this experience does not prevent you from considering our protective options going forward. Should you have any future questions or comments, please feel welcome to call our wonderful Otters at 1-855-688-7269, and they'll be delighted to provide assistance!
Cheers,
OtterBox Customer Service Team
Sorry to hear that this Otter + Pop case didn't end up matching your style as expected! We completely understand your decision to return the item based on personal preferences, and we sincerely hope that this experience does not prevent you from considering our protective options going forward. Should you have any future questions or comments, please feel welcome to call our wonderful Otters at 1-855-688-7269, and they'll be delighted to provide assistance!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Niki1982
Verified Purchase:Yes
Got this about 2 weeks ago and I love it!! Strong, sturdy and toddler proof! The interchangeable popsocket on the back is fab!! I’m a very happy customer!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com