Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone X and XS - Fall Blossom
Average customer rating
4.3
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
130
4 Stars
33
3 Stars
19
2 Stars
6
1 Star
10
85%of customers recommend this product.
(
163 out of
192)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone X and XS - Fall Blossom
Posted by: Big Momma
Verified Purchase:Yes
I love how protective this case is. My sole complaint is I turn my phone sound off every night so getting my fat finger into the side where you push down the button to turn off the sound is a pain. Otherwise, GREAT case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Auggie
Verified Purchase:Yes
This case is not what I was hoping it would be. The pop socket is horrible. It is always falling off. And it isn’t strong enough to hold my phone up. It always falls over when I’m using it to watch something. Definitely not worth the price I paid for it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 3, 2020
Hi, Auggie!
We're sorry to hear that you're not loving your Otter + Pop Defender Series case. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If that PopTop is falling off due to an issue with the case, please reach out to our Customer Service Team through the link below. If it's a problem with the actual PopTop, then feel free to contact PopSocket's CS team here: https://help.popsockets.com/hc/en-us/requests/new
Contact us: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not loving your Otter + Pop Defender Series case. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If that PopTop is falling off due to an issue with the case, please reach out to our Customer Service Team through the link below. If it's a problem with the actual PopTop, then feel free to contact PopSocket's CS team here: https://help.popsockets.com/hc/en-us/requests/new
Contact us: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: LizBui
Verified Purchase:Yes
Love the color! LOVE my case!! Everything about it is perfect!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lcarpenter
Verified Purchase:Yes
I’ve have loved my Otterboxs in the past and was excited they had a lavender color. So glad they added the pop socket. Great product worth every penny.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Toya
Verified Purchase:Yes
I had this case for a month now and I love it. I get so many compliments on it. Great buy and with the money.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Abby
Verified Purchase:Yes
All of my family members have OtterBox,their love it’s
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kuki
Verified Purchase:Yes
Best phone case hands down! Love how comfortable it is to hold with the popsocket attached.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: lula
Verified Purchase:Yes
my daughter and I both have one!!!! We are probably getting more!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com