Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone X and XS - Fall Blossom
Average customer rating
4.3
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
130
4 Stars
33
3 Stars
19
2 Stars
6
1 Star
10
85%of customers recommend this product.
(
163 out of
192)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone X and XS - Fall Blossom
Posted by: Amelia
Verified Purchase:Yes
I was given this as a gift after wanting one for a while but have been left disappointed. It’s marketed as wireless charge compatible however you have to take the socket off every time you want to charge wirelessly and even then it has to be positioned perfectly. I have been using a popsocket for a while and have had no issues with wireless charging before it just seems to be this case which is disappointing cause I was so excited to get it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , January 2, 2020
Hi, Amelia!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case. While that case is compatible with Qi charging, we do recommend removing the PopTop for the best experience. We're bummed to her that has left you disappointed. We'll be sure to pass your feedback up the ladder to our design team! If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case. While that case is compatible with Qi charging, we do recommend removing the PopTop for the best experience. We're bummed to her that has left you disappointed. We'll be sure to pass your feedback up the ladder to our design team! If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Love the Pop!
on December 30, 2019
Posted by: DeniseSH
I was so happy with mine, I bought one for my Mum!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sbsmith62
Verified Purchase:Yes
I like that the Pop socket does not stand out of the case like one without you and you add one. I also makes my case ighter in weight.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Briony
Verified Purchase:Yes
I’ve been using OtterBox cases for my phone and iPad for the last server so years, and this new case for my phone keeps it safe and secure no matter how often my dumb self knocks it off things - and I personally love the chunky aesthetic. The pop grip, being swappable, is cute and personalisable. Great product!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: yogii
Verified Purchase:Yes
I love it, works great, fits like a glove. love the pop it's the first time I have had one and I really like it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Patty
Verified Purchase:Yes
This is a beautiful uniques case especially for its price.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Debbie
Verified Purchase:Yes
Good quality...but over-priced for the product. Would like to see a product featuring a finger-ring on the back.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AJ66
Verified Purchase:Yes
The pop socket is not strong enoughTo use as a phone stand for watching video landscape, therefore recommend by the defender as the pop socket doesn’t really work for its main purpose.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 20, 2020
Hi there!
We're sorry to hear about any troubles you're running into with your Otter + Pop Defender Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we'd be more than happy to get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about any troubles you're running into with your Otter + Pop Defender Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we'd be more than happy to get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com