Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Samsung Galaxy S10+ - Fall Blossom
Average customer rating
4.4
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
45
4 Stars
10
3 Stars
4
2 Stars
4
1 Star
2
87%of customers recommend this product.
(
54 out of
62)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Samsung Galaxy S10+ - Fall Blossom
Customer Rating
2
Popsocket broke
on August 10, 2021
Posted by: Yvette
The popsocket port cracked and a piece broke off after just a month of use, rendering the popsocket (and popsocket car mount I bought for it) useless. I'm pretty disappointed, considering the cost of this case. It has protected my phone well in the month that I've been using it, so there's that.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , August 12, 2021
Hey, Yvette!
We're sorry to hear about the damage to your Otter + Pop Defender Series case! We appreciate your feedback, and we'll be sure to let our design team know about the rapid damage to your case. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement OtterBox. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear about the damage to your Otter + Pop Defender Series case! We appreciate your feedback, and we'll be sure to let our design team know about the rapid damage to your case. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement OtterBox. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bonahnah
Verified Purchase:Yes
I've always been a fan of the defender and symmetry cases. My only disappointment is the lack of options/colors for Samsung phones. Samsung is just as big as Apple! Please offer more colors for this case. That would definitely get Otterbox a five-star rating and a return customer
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ferplomx
Verified Purchase:Yes
IT is just the casé, too expensive just for a case
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 12, 2019
Hi there.
We're sorry to hear about any disappointment with your Otter + Pop Defender Series case. While that case may be a bit more pricey than other cases on the market, be assured that all of our case designs have gone through hundreds of hours of testing, and they are all backed by our amazing warranty. If you have any issues with the case, please give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about any disappointment with your Otter + Pop Defender Series case. While that case may be a bit more pricey than other cases on the market, be assured that all of our case designs have gone through hundreds of hours of testing, and they are all backed by our amazing warranty. If you have any issues with the case, please give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jay7115
Verified Purchase:Yes
Bought the defender pop socket and want to get the holster for it but they dont sell it separately from the regular defender otter box.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, April 15, 2019
Hey there Jay7115,
We sincerely apologize for any confusion surrounding the style of the Otter + Pop Defender series for the Galaxy S10+! True, this particular case does not include a belt clip, but a complimentary code should have been included in your packaging that is redeemable for one holster on otterbox.com. If you have any questions on how to collect this belt clip, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be more than happy to help!
Sincerely,
OtterBox Customer Service Team
We sincerely apologize for any confusion surrounding the style of the Otter + Pop Defender series for the Galaxy S10+! True, this particular case does not include a belt clip, but a complimentary code should have been included in your packaging that is redeemable for one holster on otterbox.com. If you have any questions on how to collect this belt clip, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be more than happy to help!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Fran100b
Verified Purchase:Yes
I've used Otterbox cases for years and love the protection. My wife had a Pop-Socket on her phone that really added functionality and a good dash mount. I was thrilled to see the combination and of course was completely impressed with how well the 2 products are integrated. Just got another Pop-Socket to personalize my phone. LOVE IT!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pjjj
Verified Purchase:Yes
Great case. Nice colors and Pop Socket built in and removable is ingenious!! Highly recommend
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rachel
Verified Purchase:Yes
I bought them about two weeks ago it took about a week to get here. My daughter loves her pop socket
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lyss94
Verified Purchase:Yes
I got this case for mothers day and I love it! I love being able to have the protection of the defender series and being able to change out my popsocket as often as I'd like. Awesome product!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com