Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Fall Blossom
Average customer rating
4
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
33
4 Stars
8
3 Stars
5
2 Stars
4
1 Star
6
77%of customers recommend this product.
(
41 out of
53)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Fall Blossom
Posted by: Jeanette129
Verified Purchase:Yes
I absolutely love my OtterBox!!! It’s the best purchase you can make to protect your phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Neptune
Verified Purchase:Yes
I like it for the protection for sure but I don’t like how easy stuff gets under the screen cover. It’s not easy to take on and off (For protecting the phone from impacts) all the time to clean it out. That is the only negative I have found. I would buy another one just like it but doesn’t have the screen cover
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Otterbox makes the ultimate cell phone case
on November 14, 2020
Posted by: DanD2025
Verified Purchase:Yes
This phone case with the POV thing to hold my phone securely with 1 hand is amazing!
Very durable and rugged.
If we take care of our phones as well as this case will, we can reduce e-waste and save time and money. I will always have an Otter Box on my phone.
Very durable and rugged.
If we take care of our phones as well as this case will, we can reduce e-waste and save time and money. I will always have an Otter Box on my phone.
However, the screen is a bit annoying. I cut the screen out of case with a razor. I know this may void the warranty on it, but I do have a screen protector on the phone itself.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bethel
Verified Purchase:Yes
Dropped my phone&this case protected it perfectly!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mainman
Verified Purchase:Yes
I bought 2 of the thin ones that are great, I bought 4 of expensive ones. I ended up giving them away. Hard to change and one the case cracked stretching it. The main reason of complaining is that even tough it is the best shock and Greatest Grip!! When you type on the plastic shield, the wrong letter comes up, or it does not register. The largest problem is that if you are trying to type P L Q on the sides , the cover block it unless you stop and purposely hit it!! THE LARGEST PROBLEM!! If you want to scroll up from bottom to Set the Light and Volume!! The case covers it so you must use Settings. I love ALL your Products, that is why I purchased the different colors, But no one that was a amateur was asked to test it. Thanks for asking , And I will always be a loyal customer. Frankie Blumenthal
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , March 1, 2021
Hi there, Frankie!
We're sorry to hear about your disappointment with your Defender Series case! It's certainly odd to hear about the troubles you're experiencing with your screen protector. Keep in mind, if you're using and additional screen protector on your device alongside the one built into your Defender Series case, that may be causing those sensitivity issues. If you're not using and additional screen protection, please give us a call at 1-855-688-7269, and we'd be happy to look into your warranty options.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Defender Series case! It's certainly odd to hear about the troubles you're experiencing with your screen protector. Keep in mind, if you're using and additional screen protector on your device alongside the one built into your Defender Series case, that may be causing those sensitivity issues. If you're not using and additional screen protection, please give us a call at 1-855-688-7269, and we'd be happy to look into your warranty options.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Twynkle 55
Verified Purchase:Yes
My husband loves otter box and so I bought one and y’all don’t disappoint at all .... it’s tough ... sturdy and mine is a beautiful blueish color... thanks
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: michelle
Verified Purchase:Yes
I recieved my outterbox (iphone8plus) the plastic scrren was so warped it was unreal and couldnt use it. I actually had to cut the plastic out in order to use it. the pop defender - poped off , so that part is useless. I have tried poping it back on with no luck. So I don't think I will be buying anymore outtercases.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 29, 2021
Hi there, Michelle!
We're sorry to hear that your Otter + Pop Defender Series case was giving you so many issues! That's certainly unusual. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear that your Otter + Pop Defender Series case was giving you so many issues! That's certainly unusual. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rong
Verified Purchase:Yes
Had this a month and have already dropped my iPhone twice with no damage to my phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com