Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Fall Blossom
Average customer rating
4
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
33
4 Stars
8
3 Stars
5
2 Stars
4
1 Star
6
77%of customers recommend this product.
(
41 out of
53)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Fall Blossom
Posted by: thegirl
Verified Purchase:Yes
I was actually waiting for this case since I received an email stating that they were bringing these cases with the pop sockets out. So when they finally came out I bought one right away and I’m definitely not disappointed. Love the defender cases but the pop socket makes it so much easier to hold my phone since I have the IPhone 7plus. I just wish the cases came in more colors instead of just black and blue. Still love my case though!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Babs
Verified Purchase:Yes
Solid, strong case, pop-out thing very handy, but doesn’t work with wireless charger.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chrisee
Verified Purchase:Yes
I don’t know why but pop socket keeps coming off no matter how hard I try to apply it
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 23, 2019
Dear Chrisee,
Yikes! We're shocked to see that this PopSocket refuses to stick on your OtterBox case! Not to worry - our expert Otters are ready to step in and solve this conundrum. Please don't hesitate to call them at 1-855-688-7269, and they'll straighten things out right away!
Sincerely,
OtterBox Customer Service Team
Yikes! We're shocked to see that this PopSocket refuses to stick on your OtterBox case! Not to worry - our expert Otters are ready to step in and solve this conundrum. Please don't hesitate to call them at 1-855-688-7269, and they'll straighten things out right away!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Awesomeness
Verified Purchase:Yes
I love the defender case it's perfect for where I work. The problem I have is with using the Touch ID on my home button.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, June 4, 2019
Hey there Awesomeness,
It's awesome to hear that this Defender series has been the perfect working companion! We apologize that the Touch ID feature has been having a tough time syncing up lately, and our friendly Otters would love to straighten things out with some troubleshooting. Please don't hesitate to give them a ring at 1-855-688-7269, and they'll get things back on track again in no time!
Best,
OtterBox Customer Service Team
It's awesome to hear that this Defender series has been the perfect working companion! We apologize that the Touch ID feature has been having a tough time syncing up lately, and our friendly Otters would love to straighten things out with some troubleshooting. Please don't hesitate to give them a ring at 1-855-688-7269, and they'll get things back on track again in no time!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rachelcup
Verified Purchase:Yes
Love the case. The built in pop socket works so much better than putting one on the other defender cases. However it doesn’t stay in place when I use the dash mount. I find my phone spinning or jumping off my dash when I make turns or hit a bump. This didn’t happen before.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tree1659
Verified Purchase:Yes
I buy the most expensive durable case u sell and I’ve replaced it 5 times.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 24, 2021
What's going on with all those OtterBox Defender Series cases that they don't seem to have been able to withstand the pressures of protection while you’re on the job?
Hopefully your iPhone has been kept safe from harm throughout, and we also hope that you’ve been able to take advantage of our warranty to help with those replacement cases. Please feel welcome to give us a quick call at 1-855-688-7269 and we'll be more than happy to help get another new case in the works and try to figure out what the root cause of the recurring trouble is.
Best,
OtterBox Customer Service Team
Hopefully your iPhone has been kept safe from harm throughout, and we also hope that you’ve been able to take advantage of our warranty to help with those replacement cases. Please feel welcome to give us a quick call at 1-855-688-7269 and we'll be more than happy to help get another new case in the works and try to figure out what the root cause of the recurring trouble is.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: GGvb
Verified Purchase:Yes
I had an Otter Box case before and I loved. When I got a new iPhone 8 plus I got a different case because it was less expensive, but look sturdy. The first time I dropped the phone, the case cracked, so back to Otter Box I went, even though it is costly, it is worth it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ilari24
Verified Purchase:Yes
Offers more drop protection then competition.
Port is covered, very important (in the past i needed to empty the port by wooden stick every two months or so...).
Rubber makes phone easy to hold.
Pop-socket is really needed for plus size phone!
Port is covered, very important (in the past i needed to empty the port by wooden stick every two months or so...).
Rubber makes phone easy to hold.
Pop-socket is really needed for plus size phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com