Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Fall Blossom
Average customer rating
4
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
33
4 Stars
8
3 Stars
5
2 Stars
4
1 Star
6
77%of customers recommend this product.
(
41 out of
53)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Fall Blossom
Posted by: Grandma
Verified Purchase:Yes
I’ve always used otterbox for outstanding protection on all my phones and tablets
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Does the job
on June 7, 2021
Posted by: ALAKitBear
Listen, I don’t understand all the bad reviews. It works fine. I have not too small fingers and the Pop Top feels slightly tight, so this might not do well with all y’all with fat fingers unless maybe you use the tips of yall’s fat fingers. It has the older Otterbox insignia, which is dated, but I’m cool with having a new Otterbox without the having to stick/glue Pop Socket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MsRee
Verified Purchase:Yes
I bought this for when I travel not for everyday use as the case is very thick and it does not fit my everyday weather tech carphone accessory, but will be great protection when I’m traveling by bus or plane and it’s very easy to switch over. I wish it would have fit, I would use it as my main case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Worst case
on February 17, 2021
Posted by: Mick263
I brought this case less than 6 months ago and it’s broken already so disappointed for the price haven’t even dropped it once
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 19, 2021
Hi there!
We're sorry to hear that your Defender Series is already damaged! We'll be sure to let our engineers hear about your experience. In the meantime, we have a wonderful warranty, so we can definitely get you taken care of with a replacement case. Please feel free to give us a ring at 1-855-688-7269, and we can get your claim started!
Best,
OtterBox Customer Service Team
We're sorry to hear that your Defender Series is already damaged! We'll be sure to let our engineers hear about your experience. In the meantime, we have a wonderful warranty, so we can definitely get you taken care of with a replacement case. Please feel free to give us a ring at 1-855-688-7269, and we can get your claim started!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: KGold
Verified Purchase:Yes
I am not satisfied with this case. It’s way too bulky for the 7+. The pop socket doesn’t go as far as other pop sockets so because it’s too bulky it’s difficult to hold unless you have large hands. Also the home button doesn’t always work with the fingerprint because of the thick plastic. I’m returning this product.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 9, 2019
Hi there!
We're sorry to hear about all the problems that you had with your Otter + Pop Defender Series case! We'll be sure to get your feedback passed up the ladder. If you're looking for a case that still includes a built-in PopSocket but is slimmer and more pocket-friendly, we'd suggest checking out the Otter + Pop Symmetry Series case, here: https://www.otterbox.com/en-us/iphone-8-plus?prefn1=series&prefv1=Otter%20%2B%20Pop%20Symmetry%20Series
If you have any questions about that case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about all the problems that you had with your Otter + Pop Defender Series case! We'll be sure to get your feedback passed up the ladder. If you're looking for a case that still includes a built-in PopSocket but is slimmer and more pocket-friendly, we'd suggest checking out the Otter + Pop Symmetry Series case, here: https://www.otterbox.com/en-us/iphone-8-plus?prefn1=series&prefv1=Otter%20%2B%20Pop%20Symmetry%20Series
If you have any questions about that case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anthony5275
Verified Purchase:Yes
I purchase the Defender Series case and found it to be too bulky and hard to operate my phone. I was not as pleased as I was with my first Otterbox case. I should have done more research. It didn't fit into my WeatherTech cup holder due to the size and it doesn't fit well into my pants pocket.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, August 20, 2021
Hey Anthony,
So sorry to hear your Otter + Pop Defender Series wasn't quite what you'd expected! If that case is a bit too substantial for your taste, we do offer a wide variety of options that are significantly slimmer, as well as a 30-day return option. Feel free to ring up our friendly Otters at 1-855-688-7269 to get the ball rolling on a return and we'll help you pick out just the right case for you!
Best,
OtterBox Customer Service Team
So sorry to hear your Otter + Pop Defender Series wasn't quite what you'd expected! If that case is a bit too substantial for your taste, we do offer a wide variety of options that are significantly slimmer, as well as a 30-day return option. Feel free to ring up our friendly Otters at 1-855-688-7269 to get the ball rolling on a return and we'll help you pick out just the right case for you!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Aquick5
Verified Purchase:Yes
Love it! IT has the pop socket which we needed and it came in a great color. The texting is a bit more challenging however, we love!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: cperry219
Verified Purchase:Yes
I bought it to replace my last defender and I love it so much! Pop socket has changed my life and made it easier with 3 kids!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com