Bought it because of color. Case is okay. Pop out part keeps coming out. Can't use wireless charger anymore. Otter is a good case, just not crazy about this pop thing. Was expensive.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 27, 2020
Hi Lyn,
We're so sorry this Otter + Pop Defender Series case isn't checking off all your boxes this time around. To clarify, are you removing the PopTop before wireless charging? This will help with a seamless charging experience. If you're looking for something a little different, please feel free to check out our other iPhone Xs Max cases below!
I originally purchased the Otter + Pop Symmetry Series case, which had a glass-like protector over my screen and a popgrip on the back. It kept sliding off the armrest of my chair every time I set it down. I ordered the APPLE OTTER + POP DEFENDER I8/7/SE 2ND GEN FALL BLOSSOM — which is like the regular Defender series and no more phone on the floor! I am not really a fan of the popgrip, but I do love the Defender case!
I’m a snob - totally admit it. I used to have a “Kate Spade” only policy. :) I purchased this cover after paying over 1K for a new phone I am determined to keep it as protected as I can. So, in addition to the screen protector I decided to try out the OtterBox case. I LOVE IT! It’s sturdy and you can just tell it is quality. I also decided to purchase a cover for my IPad which has basically made the thing indestructible! Thanks OtterBox - great product!!!