Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Average customer rating
4.3
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
146
4 Stars
34
3 Stars
19
2 Stars
12
1 Star
14
82%of customers recommend this product.
(
177 out of
216)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Posted by: Eric S
Verified Purchase:Yes
Case itself is very strong and protects whole phone very well. Built-in pop-out holder is very convenient while not being in the way.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mama J
Verified Purchase:Yes
I had always bought the more expensive brand. I bought my husband an otter box because he was having trouble with the other brand. He spoke highly of his case so I bought myself an otter box with a pop socket. Don’t really care about the pop socket but love the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Yanna095
Verified Purchase:Yes
I bought it a month ago it’s been a great purchase so far
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Malroy
Verified Purchase:Yes
This is my second otter box bought this for my new phone. Really love how it looks and how it protects the iPhone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Angel
Verified Purchase:Yes
I love the color of the case and love that the pop socket is built in.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Disappointing
on April 10, 2021
Posted by: PJV67
I shouldn’t even write this review because I don’t think it will help but here goes. Bought this around Christmas 2020. It doesn’t recognize my finger/thumb print consistently. It also takes extra effort to get key pad etc... to work properly. The web site said it was compatible with the glass phone screen protector but I wish I didn’t buy and install both glass and phone case. It always gets dust and dirt between the protector screen and the glass phone protector cover so I have to take it apart all the time to clean and due to that it is now cracked. i wish I’d just got a basic phone case
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 13, 2021
Hi there!
We're sorry to hear about your frustration with your Otter + Pop Defender Series case! Keep in mind, we don't recommend using additional screen protection with Defender Series cases that have built-in screen protectors. We appreciate your feedback, and we'll be sure to get your thoughts up the ladder to our design team. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Otter + Pop Defender Series case! Keep in mind, we don't recommend using additional screen protection with Defender Series cases that have built-in screen protectors. We appreciate your feedback, and we'll be sure to get your thoughts up the ladder to our design team. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Paul B
Verified Purchase:Yes
No matter how great Apple makes their iPhone, every family has a person who finds unpredictable ways of "testing" their phone. For that person, Otterbox has been the go-to accessory to keep those phones alive and kicking. The pop in this case was new to this user and she loves it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Psumar128
Verified Purchase:Yes
I bought this for my 16 year old daughter! Not only does it protect her phone, but it will still charge using a wireless charger even though it has the buoy in pop socket!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com