Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Average customer rating
4.3
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
146
4 Stars
34
3 Stars
19
2 Stars
12
1 Star
14
82%of customers recommend this product.
(
177 out of
216)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Posted by: Shay
Verified Purchase:Yes
Every time I purchase a new phone, I do not leave the store without it being in an Otterbox!!
I had one a couple years back & drove off with it on my bumper!! I know....Yikes!!! Well, the phone was run over! Broke the case but the phone was not touched!! I called Otterbox to get another one. In the process I told them the story & would u believe , they sent me a new one at NO CHARGE!!!! Wow!! Now that is some customer service right there!!
I will continue to use nothing but Otterbox. That’s for sure!!
I had one a couple years back & drove off with it on my bumper!! I know....Yikes!!! Well, the phone was run over! Broke the case but the phone was not touched!! I called Otterbox to get another one. In the process I told them the story & would u believe , they sent me a new one at NO CHARGE!!!! Wow!! Now that is some customer service right there!!
I will continue to use nothing but Otterbox. That’s for sure!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rong
Verified Purchase:Yes
Had this a month and have already dropped my iPhone twice with no damage to my phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Treechicken
Verified Purchase:Yes
Satisfied with impact protection
Pop socket is great
Zero for allowing sawdust under screen and button makes finger print unusable :(
Isn’t that the whole point of a full case?
Pop socket is great
Zero for allowing sawdust under screen and button makes finger print unusable :(
Isn’t that the whole point of a full case?
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , July 1, 2021
Hi there!
We're sorry to hear about your troubles with your Otter + Pop Defender Series case! While that case is designed to keep your ports protected from dust and debris, the full case isn't entirely sealed off. We appreciate your feedback, and we'll be sure to let our engineers know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your troubles with your Otter + Pop Defender Series case! While that case is designed to keep your ports protected from dust and debris, the full case isn't entirely sealed off. We appreciate your feedback, and we'll be sure to let our engineers know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Flickster
Verified Purchase:Yes
I have purchased a number of OtterBox phone protection items over the years and the products have done what their billing has implied. Thanks
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Does the job
on June 7, 2021
Posted by: ALAKitBear
Listen, I don’t understand all the bad reviews. It works fine. I have not too small fingers and the Pop Top feels slightly tight, so this might not do well with all y’all with fat fingers unless maybe you use the tips of yall’s fat fingers. It has the older Otterbox insignia, which is dated, but I’m cool with having a new Otterbox without the having to stick/glue Pop Socket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Piggmomma
Verified Purchase:Yes
My last otter box defender lasted over six years, as I went thru two versions of the iPhone SE. I am happy so far with my new case, I love the built in pop socket! The color is strong and vibrant and will resist getting that dirty gray tinge that many pastel items get with wear and tear. My phone has been dropped many time already- I’m a mom!- and this case has protected it. Super!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AstridCloud
Verified Purchase:Yes
This is an awesome case. I feel totally secure that my phone is as protected as possible. I love the color and the pop socket on the back is an added bonus. Love this case. I’ve been buying Otterbox for my phones for years and I’ll never buy anything else.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Grandma
Verified Purchase:Yes
I’ve always used otterbox for outstanding protection on all my phones and tablets
I would recommend this to a friend!
Written by a customer while visiting otterbox.com