Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Average customer rating
4.3 out of 5
4.3
(225 Reviews)
Open Ratings Snapshot
Rating breakdown 225 reviews
5 Stars
146
4 Stars
34
3 Stars
19
2 Stars
12
1 Star
14
82%of customers recommend this product. 
(
177 out of 216
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Customer Rating
5 out of 5
5
iPhone case Defender pop socket
on June 9, 2019
Posted by: Trini59
Verified Purchase:Yes
Very happy with this product. I will recommend every phone I have owned had an otter box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Perfect combo defender & pop socket!
on June 8, 2019
Posted by: Grubjay
Verified Purchase:Yes
Great solution to pop socket not sticking to defender case! Great quality and protection!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love my Otterbox
on June 7, 2019
Posted by: Mary
Verified Purchase:Yes
I never buy anything but Otterboxes, they are the best :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Good so far
on May 31, 2019
Posted by: Rwal
Verified Purchase:Yes
I recently purchased the all black otter box pop and am very happy with it. I a difficult time figuring out how to put it on but once I watched a video on it I could. The pop socket feature is very useful and I like
the feel of it and the rest of the case. This is my first experience with OtterBox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
It's okay...bit
on May 31, 2019
Posted by: Awesomeness
Verified Purchase:Yes
I love the defender case it's perfect for where I work. The problem I have is with using the Touch ID on my home button.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, June 4, 2019
Hey there Awesomeness,

It's awesome to hear that this Defender series has been the perfect working companion! We apologize that the Touch ID feature has been having a tough time syncing up lately, and our friendly Otters would love to straighten things out with some troubleshooting. Please don't hesitate to give them a ring at 1-855-688-7269, and they'll get things back on track again in no time!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
A novel idea, IF you don't have wireless charging
on May 30, 2019
Posted by: DrTek
Verified Purchase:Yes
Having to remove the pop to wireless charge my iPhone on my pad is a hassle. The pop idea is a good one. I just don't think it's a good fit for phones with wireless charging.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 31, 2019
Hey there DrTek,

We apologize that this Otter + Pop Defender series doesn't seem to be getting along well with your favorite wireless charger! With this particular case, if you are experiencing interference with wireless charging, we do suggest removing the PopTop. Doing this usually helps the device align seamlessly with the charger. If you have any additional questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love the options to personalize
on May 21, 2019
Posted by: Angelena78
Verified Purchase:Yes
I am generally opposed to large, plain phone cases, but after breaking my third phone in a year, I decided I had to go for function over looks. I love that this provides protection but also lets me customize it. I had a case similar to this material once and a regular popsocket just would not adhere for more than a couple weeks. This is awesome that it’s built in, can be changed, and doesn’t stick out far when it’s not in use!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Awesome phone case as ever
on May 21, 2019
Posted by: Purplemoon
Verified Purchase:Yes
Usual protective Otterbox case really good quality which is highly recommended.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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