Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Average customer rating
4.3
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
146
4 Stars
34
3 Stars
19
2 Stars
12
1 Star
14
82%of customers recommend this product.
(
177 out of
216)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Posted by: Paleface
Verified Purchase:Yes
I wouldn’t use an iPhone without one. Hands down a must for any butter fingers like me. I love that the pop sockets are swappable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Customer4life
Verified Purchase:Yes
I always protect my phone using outterbox products. I have dropped my phone hundreds of times and it has never received damage. The pop socket is just icing on the cake!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: KourageousKatt
Verified Purchase:Yes
I have a bad habit of cracking my screen and my mom kept telling me to order an otterbox. It took me a while, but I’m so glad I did! BEST CASE EVER! Not too bulky, but not too thin. PLUS, the pop socket built in which for me was the icing on the cake. And guess what!?!? No cracked screen! Thank you, Otterbox!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ValynC
Verified Purchase:Yes
I’m so happy to purchase my OtterBox case that came with my customized pop defender! Once i received it, i have been using it since! It’s been more than a month and it’s serving its purpose. I love it!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Katie0424
Verified Purchase:Yes
I love the color, I love the fact that the pop socket is attached so I don’t have to worry about it falling off like it did on my old phone case. What I don’t like is that you have to open the pop socket to get it to sit in the pop socket holder. I thought that the instructions for the base said to not open the pop socket when using the base - but that is impossible with this case. This means my phone flops around a lot when I’m driving. It no longer sits flush with the base and so the angle makes it hard to read the gps sometimes.
Response from otterbox.comBy OtterBox , Customer Service Team , October 23, 2019
Hi, Katie!
We're sorry to hear about your frustration with that Otter + Pop Defender Series case. We appreciate your feedback, and we'll be sure to get it passed along to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with that Otter + Pop Defender Series case. We appreciate your feedback, and we'll be sure to get it passed along to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Magen
Verified Purchase:Yes
I’ve had this case for a few days now. I love the feel of it! I love that the built in pop socket flattens flush with the rest of the case. The flap over the lightening port is VERY hard to open, but I expect that to improve with use, and I would rather it be hard to open than hard to close!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MelM
Verified Purchase:Yes
Very Happy with the sturdiness of this cover. It gave me the confidence (I am a very clumsy person). However I find the process of application of the case to the phone is not that easy and the packaging lacks instruction on how to do it. But its not a big deal as I managed to google it. Highly recommended if you are looking for a full protection. A little bit bulky, hence not as pocket friendly as the Otterbox symmetry series.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Defender Case Lover
Verified Purchase:Yes
I replaced my old case with a Defender with a pop socket. Since my last Defender purchase, the home button has been improved and works better with the plastic cover. The cover on the charging port also seems to be more substantial, so it should be less likely to break off. Basically, I like the Defender because phones are expensive and I want mine to be protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com