Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Average customer rating
4.3
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
146
4 Stars
34
3 Stars
19
2 Stars
12
1 Star
14
82%of customers recommend this product.
(
177 out of
216)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Posted by: Bronco lover
Verified Purchase:Yes
Otter box is hands down the best protection for my phone ever!! I’ve dipped it from 8 feet onto concrete and didn’t even scratch it. Great product
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: joey
Verified Purchase:Yes
easy to install rugged quality fits phone nicely seems to protect
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: tarunipriya
Verified Purchase:Yes
Very pretty color, and looks to be durable. My only issue is that with the popsocket, which gives a slight bump on the back, my phone can no longer be held by my car mount, or wirelessly charge. I have to remove the popsocket to do that. However,the added popsocket is still a big plus, not to mention the gorgeous dark pink!
Written by a customer while visiting otterbox.com
Posted by: Phoebe
Verified Purchase:Yes
OtterBox Defender Series is my first and only choice as always. I feel that my phone is safe when protected by it. Now with the addition of PopSockets... it is just perfect!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Love the product, but wish the pop was easy to rem
on February 28, 2020
Posted by: Kristy
Verified Purchase:Yes
I bought the pop defender for both an Iphone 11(black) and Iphone 7(dark rose)
The Iphone 7 dark rose case the pop broke off when we went to change the pop. A piece is stuck so we cannot put in the new pop
The Iphone 7 dark rose case the pop broke off when we went to change the pop. A piece is stuck so we cannot put in the new pop
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , March 3, 2020
Hi there!
We're sorry to hear about the damage to your Otter + Pop Defender Series case! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about the damage to your Otter + Pop Defender Series case! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Sway007sws
Verified Purchase:Yes
I am so glad I got this case. I had an other brand and it didn't function as well as this Otterbox. Very impressed with it and the integrated pop socket is a perfect marriage.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AJ66
Verified Purchase:Yes
The pop socket is not strong enoughTo use as a phone stand for watching video landscape, therefore recommend by the defender as the pop socket doesn’t really work for its main purpose.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 20, 2020
Hi there!
We're sorry to hear about any troubles you're running into with your Otter + Pop Defender Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we'd be more than happy to get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about any troubles you're running into with your Otter + Pop Defender Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we'd be more than happy to get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: LadyCassandra
Verified Purchase:Yes
Bought this recently and I'm quite impressed. My last defender case died in just over a year (literally crumbled to pieces) so I hope this one lasts longer. Overall I've had very good products from this company, from Ipad cases to a range of phones within my family. Will always come back for more, so long as the quality holds.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , February 6, 2020
Hi there!
We're happy to hear that you're impressed with your Otter + Pop Defender Series case! Don't forget, we have a stellar warranty, so if this case does end up getting damaged, don't hesitate to reach out to us at 1-855-688-7269, and we'd be more than happy to get you taken care of.
Best,
OtterBox Customer Service Team
We're happy to hear that you're impressed with your Otter + Pop Defender Series case! Don't forget, we have a stellar warranty, so if this case does end up getting damaged, don't hesitate to reach out to us at 1-855-688-7269, and we'd be more than happy to get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com