Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Average customer rating
4.3
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
146
4 Stars
34
3 Stars
19
2 Stars
12
1 Star
14
82%of customers recommend this product.
(
177 out of
216)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Posted by: Em1234567
Verified Purchase:Yes
Love the built in popsocket. And the color, like the photo. Up to par with previous otterbox purchases.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jtw123
Verified Purchase:Yes
The screen protector fits very tightly so it is very responsive, almost feels like I am working right off the screen. The pop up thing in the back is a little dorky, but very handy. Only thing I don't love is that the pop up doesn't allow the phone to lay flat so it gets wobbly if I am using the calculator. Very sturdy case- I need it because I am constantly dropping it. I work in healthcare and I am also constantly wiping it clean. The slight grip of the outside case is nice, keeps phone from sliding around when propped up on something.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
LOVE THE DEFENDER + POPSOCKET FOR MY NEW IPHONE SE
on June 3, 2020
Posted by: apeyj
Verified Purchase:Yes
I love this case...I am hard on my phones and need a case with extra drop protection since I'm active and drop my phone a lot it seems...I first ordered it in the Fall Blossom (purple with pink) but found it difficult to concentrate on the screen with the pink border (I have a black phone)...I re-ordered an all black one and it is perfect! I'm going to try this case out instead of buying a warranty on my phone. So nice to feel confident my phone is protected! Thank you for making this case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jake Hues
Verified Purchase:Yes
This is my 3rd otter box my previous otter box lasted 2 years then I got a new phone. I’m digging the pop and it makes zoom/FaceTime calls easier now that I can kickstand the phone! I do workout with my phone in my pocket and sweat only once or twice has gotten between the case and thumb reader button.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Auggie
Verified Purchase:Yes
This case is not what I was hoping it would be. The pop socket is horrible. It is always falling off. And it isn’t strong enough to hold my phone up. It always falls over when I’m using it to watch something. Definitely not worth the price I paid for it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 3, 2020
Hi, Auggie!
We're sorry to hear that you're not loving your Otter + Pop Defender Series case. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If that PopTop is falling off due to an issue with the case, please reach out to our Customer Service Team through the link below. If it's a problem with the actual PopTop, then feel free to contact PopSocket's CS team here: https://help.popsockets.com/hc/en-us/requests/new
Contact us: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not loving your Otter + Pop Defender Series case. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If that PopTop is falling off due to an issue with the case, please reach out to our Customer Service Team through the link below. If it's a problem with the actual PopTop, then feel free to contact PopSocket's CS team here: https://help.popsockets.com/hc/en-us/requests/new
Contact us: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Stylish and easy to use. Best thing to keep your phone safe!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: janC
Verified Purchase:Yes
Now I have NO worries about dropping my iphone! I can hold it easily and set it on edge to take videos. And it looks classy - black with a pretty daisy pop socket!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Big Momma
Verified Purchase:Yes
I love how protective this case is. My sole complaint is I turn my phone sound off every night so getting my fat finger into the side where you push down the button to turn off the sound is a pain. Otherwise, GREAT case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com