Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Average customer rating
4.3
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
146
4 Stars
34
3 Stars
19
2 Stars
12
1 Star
14
82%of customers recommend this product.
(
177 out of
216)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Posted by: Lissiegirl
Verified Purchase:Yes
I love the all round protection it gives my iPhone, whle at the same time maintaining an attractive look. I appreciate it already has a pop socket designed into the case. Very convenient and easy to change the look of the pop socket if I so desire.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: OhioRunner
Verified Purchase:Yes
I’ve had the case for a couple weeks and am very happy. I used to get lifeproof cases but had issues with people hearing me, but the open style of this case eliminates that problem. I couldn’t find a good screen protector (I have a new SE), so the fact that it covers the front of the phone is great. I like the pop socket, and that it can be removed (so much can fit my phone in armband for running)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pcgreg
Verified Purchase:Yes
Let’s face it...it’s a case. It’s dull but does what I needed it to do...protect the phone. It is really bulky. I spoke to someone on this site ahead of time and they assured me that the pop socket version allowed for wireless charging....this was absolutely incorrect. This case may connect for a split second to a wireless charger, but it will not charge your phone. If anyone tells you it will...they are not correct. I probably would not get this case again as I am not happy that 8 can not use my wireless charger
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 12, 2020
Hi there!
We're sorry to hear about any frustration with your Otter + Pop Defender Series case! While that case is compatible with Qi charging, you may find the best interaction after removing the PopTop. Additionally, some chargers tend to work better than others, so you may find that a different charger suits you best. We'll be sure to get your feedback passed up the ladder! If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear about any frustration with your Otter + Pop Defender Series case! While that case is compatible with Qi charging, you may find the best interaction after removing the PopTop. Additionally, some chargers tend to work better than others, so you may find that a different charger suits you best. We'll be sure to get your feedback passed up the ladder! If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Zippy Jean
Verified Purchase:Yes
This arrived 2weeks ago and I love it. Only downside is that the pop fell out in my hand once and now I feel a bit nervous and like I can’t trust it to happen again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Polo man
Verified Purchase:Yes
I bought this otter box for my new SE iPhone (series 2). Fits well, feels durable and secure in your hand, looks stylish & the pop up is a plus. I previously had an iPhone 4S that I always had in a defender otterbox. It protected my phone fantastically & it never cracked or broke in 9 years. I changed out the otterbox about every 3 yrs. (I still have it-looks like new).
I will always keep my new SE iPhone in a defender otter box,!!
Pics of my new iPhone SE & my old iPhone 4S -both protected in otter boxes .
I will always keep my new SE iPhone in a defender otter box,!!
Pics of my new iPhone SE & my old iPhone 4S -both protected in otter boxes .
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AshS89
Verified Purchase:Yes
I like the durability of Otterbox defender cases. My partner works in construction and needs a case that withstand a lot of abuse, dirt, etc. It was convenient to have the pop socket already in the case itself. However, the location of the socket makes it hard to prop up the phone. It’s directly in the center of the back of the case. The socket should be off to the side to better support the phone.
Response from otterbox.comBy OtterBox , Customer Service Team , June 9, 2020
Hi, Ash!
Were sorry to hear about your frustration with that Otter + Pop Defender Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface. We hope this helps!
Best,
OtterBox Customer Service Team
Were sorry to hear about your frustration with that Otter + Pop Defender Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface. We hope this helps!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Cynthia21
Verified Purchase:Yes
I bought my dad his first iphone for his birthday. He loved how durable it is. He accidently dropped his phone and nothing happen. Very safe.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hlewis
Verified Purchase:Yes
This case has the pop socket included with it. It's not too bulky but I feel completely protected. I definitely recommend this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com