Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Average customer rating
4.3 out of 5
4.3
(225 Reviews)
Open Ratings Snapshot
Rating breakdown 225 reviews
5 Stars
146
4 Stars
34
3 Stars
19
2 Stars
12
1 Star
14
82%of customers recommend this product. 
(
177 out of 216
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone 7 Plus and 8 Plus - Winter Shade
Customer Rating
4 out of 5
4
Excellent phone case!
on July 16, 2020
Posted by: Illy7
Verified Purchase:Yes
I love the built in pop socket. The case is a bit thick but it does the job of protecting my phone when I drop it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Bulky
on July 11, 2020
Posted by: Jane53
Verified Purchase:Yes
This case is not for me. It’s bulky, heavy, and if you are a photographer, the built in screen makes it hard to see if the picture is in focus. Returning it. Don’t recommend unless you really want water protection.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , July 15, 2020
Hi, Jane!

We're sorry to hear about your troubles with your Defender Series case screen protector! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. Just to clarify, the Defender Series isn't designed to be a waterproof case. We hope that you find an OtterBox that checks the right boxes for you!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Doesn’t charge on a flat charger with the POP
on July 7, 2020
Posted by: Ellen
Verified Purchase:Yes
I love otter box and was so excited to get this but the pop blocks the spot where it needs to connect to a cordless charger. They should include that in the description
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , July 9, 2020
Hi, Ellen!

We're sorry to hear about any frustration with your Otter + Pop Defender Series case! While that case is compatible with Qi charging, we do recommend removing the PopTop for the best charging experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Good
on July 4, 2020
Posted by: Taylor2
Verified Purchase:Yes
Had it about month. Love it . Especially with the pop up. Already there.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Smart choice the best
on July 3, 2020
Posted by: Suzaane
Verified Purchase:Yes
Best grip and very secure in my hand with the pop out top. Love the grippy rubber case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best case for me
on July 2, 2020
Posted by: Eric
Verified Purchase:Yes
So nice recommend to my friend. Good protection for phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best otter I've purchased
on July 1, 2020
Posted by: Neffer76
Verified Purchase:Yes
I've always bought and believed in the defender series, especially after one of my phones was run over by a car... Had to replace the otter, but my phone was protected... That was a couple otters ago... This new otter is great... Able to charge my phone wirelessly without removing the popsocket and still have the benefits of the pop... Great combo.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
I love my new Otterbox!
on June 30, 2020
Posted by: Kuki
Verified Purchase:Yes
Best phone case hands down! Love how comfortable it is to hold with the popsocket attached.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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