Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone XS Max - Fall Blossom
Average customer rating
4
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
10
4 Stars
3
3 Stars
5
2 Stars
1
1 Star
1
65%of customers recommend this product.
(
13 out of
20)
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone XS Max - Fall Blossom
Posted by: Auggie
Verified Purchase:Yes
This case is not what I was hoping it would be. The pop socket is horrible. It is always falling off. And it isn’t strong enough to hold my phone up. It always falls over when I’m using it to watch something. Definitely not worth the price I paid for it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 3, 2020
Hi, Auggie!
We're sorry to hear that you're not loving your Otter + Pop Defender Series case. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If that PopTop is falling off due to an issue with the case, please reach out to our Customer Service Team through the link below. If it's a problem with the actual PopTop, then feel free to contact PopSocket's CS team here: https://help.popsockets.com/hc/en-us/requests/new
Contact us: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not loving your Otter + Pop Defender Series case. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
If that PopTop is falling off due to an issue with the case, please reach out to our Customer Service Team through the link below. If it's a problem with the actual PopTop, then feel free to contact PopSocket's CS team here: https://help.popsockets.com/hc/en-us/requests/new
Contact us: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Abby
Verified Purchase:Yes
All of my family members have OtterBox,their love it’s
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kuki
Verified Purchase:Yes
Best phone case hands down! Love how comfortable it is to hold with the popsocket attached.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Angel
Verified Purchase:Yes
I love the color of the case and love that the pop socket is built in.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com