Customer reviews from otterbox.com
OtterBox - Otter + Pop Defender Series Case for Apple iPhone XS Max - Fall Blossom
Average customer rating
4 out of 5
4
(20 Reviews)
Open Ratings Snapshot
Rating breakdown 20 reviews
5 Stars
10
4 Stars
3
3 Stars
5
2 Stars
1
1 Star
1
65%of customers recommend this product. 
(
13 out of 20
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Otter + Pop Defender Series Case for Apple iPhone XS Max - Fall Blossom
Customer Rating
3 out of 5
3
A novel idea, IF you don't have wireless charging
on May 30, 2019
Posted by: DrTek
Verified Purchase:Yes
Having to remove the pop to wireless charge my iPhone on my pad is a hassle. The pop idea is a good one. I just don't think it's a good fit for phones with wireless charging.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 31, 2019
Hey there DrTek,

We apologize that this Otter + Pop Defender series doesn't seem to be getting along well with your favorite wireless charger! With this particular case, if you are experiencing interference with wireless charging, we do suggest removing the PopTop. Doing this usually helps the device align seamlessly with the charger. If you have any additional questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Life jacket for your phone
on September 3, 2019
Posted by: Loumar
Verified Purchase:Yes
This was recommended to me by my brother, I had always had cheap phone cases. This is a game changer in phone cases ... I will never buy a cheap brand again. This is fabulous you protect with a hard plastic shell that snaps together then a thick plastic cover which all snaps together, I also got their screen protector and this was different to the quality of others .. no peeling a bit of thin plastic on a sheet and hope for no bubbles. You get a frame to ensure protector is fitted correctly and cleaning cloth to remove any grease.. it’s worth the extra money... do not doubt and think buying a knock off version is the same... it’s not the quality is far superior...
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best Case Ever!
on October 24, 2019
Posted by: ValynC
Verified Purchase:Yes
I’m so happy to purchase my OtterBox case that came with my customized pop defender! Once i received it, i have been using it since! It’s been more than a month and it’s serving its purpose. I love it!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Perfect
on October 27, 2019
Posted by: Laura Dudnikiene
Verified Purchase:Yes
Very fast shiping. Cases are very durable.
Everything is perfect
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
What it says on the tin
on December 23, 2019
Posted by: Ar03
Verified Purchase:Yes
Fast delivery
Looks even better than on the screen
Love the pop makes it so easy to handle and so much protection as already with another brand of cover my phone needed a new £350 screen after a small tap to the top right corner.
Well worth the money
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
The pop socket is not strong enough
on February 14, 2020
Posted by: AJ66
Verified Purchase:Yes
The pop socket is not strong enoughTo use as a phone stand for watching video landscape, therefore recommend by the defender as the pop socket doesn’t really work for its main purpose.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 20, 2020
Hi there!

We're sorry to hear about any troubles you're running into with your Otter + Pop Defender Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we'd be more than happy to get you taken care of.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Beast of a case
on April 18, 2020
Posted by: IglooThumper
Verified Purchase:Yes
The Otterbox Defender + Pop case is absolutely awesome. Not only does it look clean, sleek and stylish, but it’s super protective. It’s an absolutely awesome case and I couldn’t be more happy with it. Even being a Defender case, it’s not bulky at all. It’s almost as slim as the Otterbox Symmetry +Pop case I had previously! I’d recommend this case to anyone looking for great protection, stylish look and the pop socket feature. Would buy again!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Solid
on May 30, 2020
Posted by: Big Momma
Verified Purchase:Yes
I love how protective this case is. My sole complaint is I turn my phone sound off every night so getting my fat finger into the side where you push down the button to turn off the sound is a pain. Otherwise, GREAT case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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