Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone X and XS - Go To Blue
Average customer rating
4.5
(250 Reviews)
Rating breakdown 250 reviews
5 Stars
175
4 Stars
34
3 Stars
31
2 Stars
7
1 Star
3
89%of customers recommend this product.
(
211 out of
238)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone X and XS - Go To Blue
Customer Rating
3
Like/ needs work
on May 23, 2021
Posted by: Shorty
Like the case but I’ve dropped it a few times and this happened. Never had an otter box do this.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , May 26, 2021
Hi there!
We're sorry to hear that your Otter _ Pop Symmetry Series case has already gotten damaged! The good news is, we have a great warranty, so feel free to give us a ring at 1-855-688-7269, and we'd be more than happy to get you set up with a replacement OtterBox.
Best,
OtterBox Customer Service Team
We're sorry to hear that your Otter _ Pop Symmetry Series case has already gotten damaged! The good news is, we have a great warranty, so feel free to give us a ring at 1-855-688-7269, and we'd be more than happy to get you set up with a replacement OtterBox.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Shawna 77
Verified Purchase:Yes
I brought this case about 2 weeks ago and it’s a good case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Andy
Verified Purchase:Yes
Love the case, except for the pop is not big enough for a guy, meant for child or smaller female. I don't have fat fingers. My fingers won't fit in under the pop.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 28, 2021
We're sorry to hear you've had some struggles with the Otter + Pop Symmetry Series, Andy. PopSockets is in charge of the overall dimensions of their component in this team effort, but we'll definitely share your feedback with our quality and design teams to make sure your voice is heard!
In the meantime, feel free to give our friendly Otters a ring at 1-855-688-7269 if we can ever be of any assistance down the road and we'll always be happy to help!
Have a great day!
OtterBox Customer Service Team
In the meantime, feel free to give our friendly Otters a ring at 1-855-688-7269 if we can ever be of any assistance down the road and we'll always be happy to help!
Have a great day!
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Joan
Verified Purchase:Yes
Had this for about a month and am enjoying its light weight but especially the ease with which I can take it in and out of my pocket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: McGee
Verified Purchase:Yes
I love my Otterbox. It is easy to install and is very solid. I love the button on the back. Not only is it easy to install but Otterbox gives you the option to stand the phone up at the perfect angle on a table or desk. I didn’t think that I would like that option but it is one of my favorite features.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: aimeepotter89
Verified Purchase:Yes
i’ve never had a pop socket before & i thought i wouldn’t like it, changed my mind ! i love those case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lindsay
Verified Purchase:Yes
I bought this case recently to replace my clear case that had turned yellow. I love the design and sleek look of this one! At first I was a little skeptical about the pop socket being built into the case, but honestly it doesn't bother me at all and it's nice having it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CTMomof2
Verified Purchase:Yes
I love otter box, used to get the defender, then fell in love with the Commuter series, which you don’t seem to have anymore, so I tried Symmetry. I decided on the Pop Case because I would have spend extra money to buy a pop socket if my case didn’t have one.
What a great feature, as sometimes the
Popsocket adhesive wears down, especially in warm conditions.
Popsocket adhesive wears down, especially in warm conditions.
Onto the actual case. It’s very pretty, but asp pretty slippery, which has caused it to slip out of hand a few times already.
The bumper on the front doesn’t give me much faith that it will be protected against a face down drop as past cases I’ve had. Especially because I put on a glass protector, it’s almost flush with the bumper edges.
Lastly, I understand that a built in popsocket takes up case real estate, but I am concerned that there isn’t any padding/shock protection on the inside of the case.
I guess I need more time than a couple of weeks to see how I really like it, but these are my observations so far.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com