Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone X and XS - Go To Blue
Average customer rating
4.5
(250 Reviews)
Rating breakdown 250 reviews
5 Stars
175
4 Stars
34
3 Stars
31
2 Stars
7
1 Star
3
89%of customers recommend this product.
(
211 out of
238)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone X and XS - Go To Blue
Posted by: Kmcdonald
Verified Purchase:Yes
Case offers good protection but phone will not charge wirelessly with the Popsocket on.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , October 16, 2019
Hi there!
We're sorry for any frustration with wireless charging in that Otter + Pop Symmetry Series case. We have found that you may notice the best charging experience after removing the PopTop. Additionally, you may see varying performance between different chargers and PopTop materials.
If you run into any other issues with your case, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry for any frustration with wireless charging in that Otter + Pop Symmetry Series case. We have found that you may notice the best charging experience after removing the PopTop. Additionally, you may see varying performance between different chargers and PopTop materials.
If you run into any other issues with your case, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Dhawk
Verified Purchase:Yes
The built in Pop Socket on my Otter Box iPhone 11 Pro case snapped off after a week.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 5, 2019
Hi there!
We're sorry to hear that the PopTop on your Otter + Pop Symmetry Series case has already broken off! That's certainly unusual. Thankfully, we have a stellar warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear that the PopTop on your Otter + Pop Symmetry Series case has already broken off! That's certainly unusual. Thankfully, we have a stellar warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Señora Leon
Verified Purchase:Yes
I expected this case to be a bit bulky, however its just the opposite! I love the sleek design and the pop socket addition is super convenient. My son is not as careful wit my phone as I am and this case has still kept my phone in great shape and the pop socket allows me to keep a better grip and prop it up on a surface when needed.
Everyone mom needs this case for all the protection and the convince of the pop socket to prop it up!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ehuman
Verified Purchase:Yes
I’ve been a pop socket user for a couple of years now, so I decided to give the Otter + Pop Symmetry a try. It’s surprisingly sleek and less bulky than other cases I’ve used, even with the pop socket built into the design. My biggest complaint is that there are no rubber gripping points on the back side of the case. The smooth back makes it slide right off certain surfaces. If you can remember to put your phone screen side down each time, this is less of a concern. Overall, it’s a really nice case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Triss68
Verified Purchase:Yes
I was tired of my Popsocket falling off my iPhone case - this was the perfect solution. I’m able to swap out the Popsocket design and am very pleased with the color (purple) and durability. I took off one star because you loose a bit of length of the Popsocket because of the unique design. It feels a bit tricker to hold on to because you don’t have the full extension of the Popsocket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Flawood
Verified Purchase:Yes
I bought this for my wife as she is constantly letting the phone drop, the pop symmetry save me having to replace her iPhone and she loves it and also loves purple so I am in good books (this week anyway)
Written by a customer while visiting otterbox.com
Posted by: Surfwatch
Verified Purchase:Yes
I love this case. I can charge it wirelessly and most importantly I dropped it in the parking lot and it bounced around a few times. Picked it up and it was fine. Best purchase
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ryan
Verified Purchase:Yes
Had this case for a bit and it seems to be a really good case so far. The only down side is that it slides a all over. There is no kind of grip on the back of the case. Otherwise rock solid!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com