My daughter loves this case. The inverted pop socket keeps your phone from wobbling all over when it’s sitting flat. Great protection also and not slippery to hold on to like some cases.
I would not recommend for those with large hands as it was uncomfortable to use with the extra bumps on the back. I had a regular pop socket in the past and it worked better for me. HOWEVER, the design is great to avoid catching on the lip of your pocket
Response from otterbox.comBy OtterBox , Customer Service Team , February 22, 2021
Hi, Nick!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the recessed PopSocket, and we'll be sure to pass your thoughts up the ladder to our design team. If you run into any other issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
I've had the case for a few weeks now and I'm really happy with its quality. Fits snug and is very light weight. I'd definitely recommend if that's something you require from a case.
The picture of the galaxy is far better in person. The pop socket is convenient and works great. Overall, this case exceeded my expectations in design and quality