Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone X and XS - Go To Blue
Average customer rating
4.5
(250 Reviews)
Rating breakdown 250 reviews
5 Stars
175
4 Stars
34
3 Stars
31
2 Stars
7
1 Star
3
89%of customers recommend this product.
(
211 out of
238)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone X and XS - Go To Blue
Posted by: Momof3
Verified Purchase:Yes
I really and liking my case with pop socket. It’s durable and sturdy and light weight. The only thing I wish is if they had more color options and you can change the pop socket top to give the case more bling.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alyssa
Verified Purchase:Yes
I’m happy with the quality and sleek design still of this symmetry case. I was excited to have the pop socket built in but I feel like it’s too low. I guess when I’ve normally purchased pop sockets and placed them on myself, I put them a little more towards the upper half of phone. I find that to be much more comfortable to use with the phone as a whole. Whether it’s just sitting down browsing my phone or when I’m out and about taking photos.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mitchell S
Verified Purchase:Yes
I bought this 2 weeks ago and I am so glad I did. This company gives great service and stands behind their products. I will only use Otter Box on all of electronics! Thank you Otter Box
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MHNJ78
Verified Purchase:Yes
I've always wanted a solid case to protect my phone, but thought that OtterBox was 'too clunky'. I've always wanted to use a PopSocket, but didn't like that they weren't flush with a case. Behold, the marriage of these 2 products - a PopSocket on an OtterBox Symmetry case. I was sold! Loving this case and as long as they keep making them for future iPhone designs, I'll keep buying them.
A HUGE plus - my phone still charges wirelessly with the PopSocket still attached. I was afraid that I would have to keep removing it for it to charge.
Thank you, OtterBox and PopSockets!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lca51
Verified Purchase:Yes
I never liked pop sockets because when I put my phone in my pocket the socket would catch on the outer edge of my pocket and feel bulky. This new case is slim and smooth as well as attractive. Just a great new case.
Written by a customer while visiting otterbox.com
Posted by: Helles99
Verified Purchase:Yes
I waited for what seemed like forever for this to be released. I loved having a pop socket but hated replacing it so often because it would no longer stick. You don’t have to worry about that with Otterpop. I love having it.
My only complaints are about the size of the case itself and the material. I wish the front part that protrudes over your screen was a softer polymer. I also wish the pop socket protruded more. Due to the case material on the back, it takes away from allowing your fingers to fit fully. Either make the case slimmer or make the pop socket expand more.
All in all, I would recommend this if you have thin fingers.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AMG714
Verified Purchase:Yes
Nice and thin. Feels like it will protect. Still works with my wireless charger even with the socket still in.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Applesauce85
Verified Purchase:Yes
The case is nice. Buttons feel great. The color is pretty. But the PopSocket is not placed right. It’s in an indent, so if you have adult fingers they just don’t fit nicely under the PopSocket. Completely disappointed in this purchase.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 23, 2019
Hey there Applesauce85,
We so apologize that this Otter + Pop case isn't quite fitting with your style as well as we hoped! This case was designed for hands of all sizes, so we're surprised that your fingers don't seem to latch onto the PopSocket. Our investigative Otters would love to take a second look to see if we can help at all, so please feel welcome to give them a quick call at 1-855-688-7269. They'll gladly dig deeper to find a permanent solution for this!
Sincerely,
OtterBox Customer Service Team
We so apologize that this Otter + Pop case isn't quite fitting with your style as well as we hoped! This case was designed for hands of all sizes, so we're surprised that your fingers don't seem to latch onto the PopSocket. Our investigative Otters would love to take a second look to see if we can help at all, so please feel welcome to give them a quick call at 1-855-688-7269. They'll gladly dig deeper to find a permanent solution for this!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com