Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone X and XS - Go To Blue
Average customer rating
4.5
(250 Reviews)
Rating breakdown 250 reviews
5 Stars
175
4 Stars
34
3 Stars
31
2 Stars
7
1 Star
3
89%of customers recommend this product.
(
211 out of
238)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone X and XS - Go To Blue
Posted by: Greg
Verified Purchase:Yes
This my first pop anything. Wanted to see what all the hype was about. This pop case rocks! Looks very sleek, light weight, professional looking and provides great protection. I think my favorite feature other than the pop is the rubber edge around the case allowing a great grip in concert with the pop. 5 stars rating.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chris90
Verified Purchase:Yes
Iv never been fully satisfied with any phone case Iv ever bought. This case was definitely worth every penny.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: dlindman831
Verified Purchase:Yes
Bought this a week ago and have loved using it. It's build quality seems good, and fits well. The integrated Pop Socket makes holding this very easy without feeling you are going to drop it. The only issue I have is that the bump inside the case for the pop socket feels like it might cause scratches on the iPhone because it is just exposed plastic. There should be a microfiber liner or some rubber material there to protect the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: G6626
Verified Purchase:Yes
I purchased this online 2 weeks or so ago. It only arrived yesterday. I know shipping is not entirely in your control, but expected something better from a company with such a good reputation.
In regards to the phone case, it is OK. I am not a fan of how it is hollow in the areas surrounding the pop socket. It doesn't feel that great on the phone nor sound great when you gently tap it with your finger and hear that hollow echo. If it had been built up around the pop-socket and had a gradual gradient of filling it might have been better?
I personally thought it would have been a bit better than it is. I am not convinced on how much protection would be provided to my phone from the case. As its not how I expected and not up to the quality I'm used to form OtterBox I will most likely be returning the case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 20, 2019
Hi G6626,
Thank you for your candid feedback. A change in specs for this Otter + Pop Symmetry case isn't on our road map, but we'll make sure your ideas get passed along to the right design team for future consideration.
Although the Symmetry is one of our most streamlined cases, rest assured, we are still confident it should keep your phone safe and sound. If you're looking for a more rugged fit, we recommend our Defender Series case. Please feel free to check it out here https://www.otterbox.com/en-us/apple-iphone-x-apple-iphone-xs/defender-series-screenless-edition-case/77-59464.html#q=iphone+x+defender&start=1
If you have any questions or concerns, please feel free to reach out to us at 1-855-688-7269 and we'll be happy to boost your confidence.
Sincerely,
OtterBox Customer Service Team
Thank you for your candid feedback. A change in specs for this Otter + Pop Symmetry case isn't on our road map, but we'll make sure your ideas get passed along to the right design team for future consideration.
Although the Symmetry is one of our most streamlined cases, rest assured, we are still confident it should keep your phone safe and sound. If you're looking for a more rugged fit, we recommend our Defender Series case. Please feel free to check it out here https://www.otterbox.com/en-us/apple-iphone-x-apple-iphone-xs/defender-series-screenless-edition-case/77-59464.html#q=iphone+x+defender&start=1
If you have any questions or concerns, please feel free to reach out to us at 1-855-688-7269 and we'll be happy to boost your confidence.
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: adlin2002
Verified Purchase:Yes
Loving the case with popper just wished the popper popped out more. Great case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Stcyhldn
Verified Purchase:Yes
I bought this a few weeks ago and I absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AmyT
Verified Purchase:Yes
I’ve had this case about a week and I’m already loving it! It’s very sleek and slim and makes holding my phone easier than a regular case and popsocket. This case is awesome!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Buythesky
Verified Purchase:Yes
I bought this for the pop sockets that fit flush into the case. They do and it look great—I’ve already bought two new pop sockets!! Makes reading and watching shows on your phone so much easier. Charging is no problem with any kind of charger—just twist the pop socket off and put it on the charger.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com